Emo Charge Skateboard

[martinmolenda]

Hello,

my EMO charging station is constantly blinking.

Whenever I do EMO on it, it flashes continuously.
Do you can help me?

[oldrich.mladek]

more here

Charging problem post firmware upgrade

I noticed the flashing charger problem some time ago, just lift the Emo and put it down properly with the magnets and the problem was over. Until today. This morning it worked as it should, but in the afternoon after coming home and taking the Emo off the charger, it turned off within 5 seconds. After putting it on the charger I found it was completely dead. Now I’m trying different combinations of chargers and still the Emo won’t charge. Yet the phone charges without problems on the skateboard…

[Wayne_Small]

Disconnect power to the charger and reconnect it. Then place EMO back on the charger and see how he goes.

[MasterAbbott]

If I can also offer a suggestion. I am using a new USB-C cable as the one that came with my EMO is too short for my desk. Make sure that the USB-C connector is working properly. (maybe test it with an Xbox Controller / Samsung Phone / or Nintendo Switch. If it can charge another product then EMO’s Skateboard should also work without an issue.

Also I’ve seen that if you don’t place EMO correctly on his skateboard it will not share or start up. On the skateboard there is a circle with a lightning bolt on it, make sure you place EMO’s LEFT foot on that circle mark on the skateboard and the little light should stay solid to indicate he’s charging correctly.

Hope this help out

[andreag]

Good morning everyone, soon I will receive Emo with the skate, also for this model is it expected to recharge itself or is it just a function of the latest go home model? Thanks a lot

[chicogp]

Exclusive Go Home feature. Greetings

[andreag]

Thanks, how do I know when I need to load it and put it on the skateboard?

[chicogp]

The EMO battery lasts approximately 3 hours, before it runs out completely a sound sounds like an alarm, you have to be attentive

[Lindaru]

Hello, @andreag . . . it will look like this.

EMO Pet Low Battery Warning

[yuhong.jia]

I didn’t charge my EMO for a while. Then today I charged my EMO. Skating board charger is not working.
What should I do. I bought it June 2023

[Lindaru]

Welcome to the EMO Community Forums, @yuhong.jia . . . I have moved your new topic to this thread for issues with the skate board charging.

You may want to check the charging cable to make sure it is plugged in well both at the skate board and the wall plug. It should be steady blue light on the skate board if he is placed on it properly. If blinking, his foot needs to be centered on the charging circle.

If you still cannot get it to work, I would suggest trying a different charging cable and if that still does not solve the problem, please get video and send a link to Support at service@living.ai with an explanation of the issue and either your order number or your alphanumeric four digit code when he signs into the app (if you remember those).

My best to you.