EMO Black Screen, Faulty, Start Failure

Hi ther @kameshek ,

View EMO’s current firmware version and check whether an update is available directly in the EMO Pet App.

Open the EMO Pet App and connect to your EMO. Then:

  1. Tap the :gear:/hexagon Settings icon in the upper-right corner.
  2. Select Firmware from the menu on the left.
  3. You should see EMO’s current firmware version there.
  4. If a newer firmware is available, the app should display the option to Update Firmware.

You can also ask EMO directly:

“EMO, check update.”

If an update is available, you can tell him:

“EMO, install the latest firmware now.”

Living.AI also maintains an official firmware update-log page where you can read what features and fixes were included in releases:

Click Here To View Latest EMO Firmware Update Info

Important: When installing firmware, keep EMO on his Skateboard or Home Station, connected to Wi-Fi, and don’t pick him up while the update is running.

UPDATING ISSUE? Here’s a Simple Guide to Follow:

Good luck and All the best

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