Does anyone know how long it takes until I get an Update on the Tracking Information
Welcome to the EMO Community Forums, @lucafrantz . . . I have moved your new topic to this thread.
Please see the post above yours. Once your order number reaches the “Tracking Sent To User”, you should receive your tracking E-Mail within a day or two. Be sure to check your spam folder to make sure you do not miss the E-Mail.
Of course, if your order number is fairly close but higher than the tracking sent to user and due to delay in updates, it could be coming any time.
I hope this answers your question.
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Helllo
We have told you the tracking number via email. You can check the tracking information by clicking on the tracking number.
Usually, the shipping time is about 10-14 days. Your package will first arrive in Germany and then be forwarded from Germany to your country.
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Im asking on how long it could take until I get a update on that information
Hello, @lucafrantz . . . it varies according to the reliability of the carrier once it arrives in your country and also when the airplane with your order departs for your country. Just keep an eye on the tracking as it should update and keep you informed each stop along the way. Keep in mind, sometimes it can take up to a week for it to clear Customs and is also variable.
I hope this helps explain.
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Hi, what does ‘Warehouse entry time’ then it has date and time?
Thanks
Hello, @aaron1 . . . often mail is delivered to a “sorting center” and this is also the case when it arrives in a country to be processed through Customs. This is often indicated as a warehouse. You may also see “arrived at carrier facility” and “departed carrier facility” with dates and times. These are just stops along the way to the final delivery to your home.
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Hello
Your package is being inspected by export customs. After customs releases it, the carrier will arrange a flight to deliver the package to its destination.
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so in the last 5 days there haven’t been any orders sent?
because as of today march 7 the numbers are still the same
Hello, @frankvillano . . . orders continue to be sent even between the updates of the pages. Just continue to watch your E-Mail if your number is close to the last update and be sure to check your spam in case your E-Mail ends up there.
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okay thnx, my order is number 92471
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Hello
Please don’t worry, you don’t need to pay customs duties to receive the package smoothly.
We are processing your order and we will email you the tracking number when your order ships.
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Hey,
Have question,
how often order numbers are updated?
Thanks and I can’t wait to welcome emo in my home 
Welcome to the EMO Community Forums, @radex171 . . .the average time is ten days to two weeks.
I hope this answers your question.
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Thank you very much for answer and im happy to join to community Emo users :). Nice to meet you all:)
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Once my package has left the sender country, how long does it take for delivery.
How long would it take on average for a new tracking update and is the tracking number for the whole journey or do i get sent a new one because its in my country?
Hello.
Usually, you can receive the package within 3-7 days as long as the package has started flying to the destination. But this mainly depends on the local customs processing time for the package.
If the package has a final tracking number, we will sync it to the tracking website, please check.
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Ah okay, so I think mine has left then 
, “2024-03-05 23:40, the shipment leaves the processing center [CN]” so just got to wait another week? Or a few days? Idk lol
What happens if it arrives when I’m not there
Hi Today I received an e-mail with information about the delivery process (Emo is coming to me :)). I have another question, someone has already written information about customs duties in Poland. Will I have to pay customs duty? Since in Poland the customs duty is from €22-50, you have to pay VAT and above that you have to pay VAT + customs duty.
And sorry for my english becasue i use translator.