A post was merged into an existing topic: Emo is frozen and won’t shut down
Welcome to the Living.AI Community forums, @ulfr.martin . . . I have moved your request here to this thread for more immediate customer service and will tag the order person @SueChen who should be able to assist you with this.
Thank you, I bought it not realising the conversion rate from usd to aud and it was much much more then I expected but can’t afford.
Hi there @ulfr.martin ,
Have you contacted Living.AI support via email ( service@living.ai ) directly about it?
Normally, the best thing to do is to contact Living.AI Support via email regarding this issue, as they are the only ones who can properly help you resolve it. As we all know, the Living.AI support team has been quite busy lately and might not have time to reply here — so it could take a while, or maybe you won’t get any response here at all.
If you’ve already received and still have the original order confirmation email, you can simply reply to it. That message already contains all your customer contact information and order number details. When you reply, be sure to include a detailed description of the problem with your order and attach any possible proof, such as photos, to help them resolve it faster.
Goodluck and All the best
1 Like
I’ve emailed everyone and nothing yet
1 Like
A post was merged into an existing topic: EMO is not responding to anything…so sound