First of all, I/We would like to thank you for using the only prepared topic which is related to the cancellation of any kind of order.
(Purpose: To have a clean, fast, much easier to handle and resolve such issue.)
Normally Living.ai usually doesn’t like to recommend order cancellations as their main goal is not only to sell and make a profit but to present and bring EMO as our daily desktop companion with joy and excitement to our lives. The coolest AI desktop pet with personality and ideas, a pet with its characters and ideas. He will stay by our side to keep us company, talk or even dance, and surprise us too. And YES, sometimes annoys us. Just like a real pet.
However, sometimes there are times in our life when we have to decide and make the right choice to regulate some things and make it neat, even if not so easy or even if we don’t like it.
, Sometimes in life, you have to make a selfish decision and do what’s best for you.‘’
By Saquon Barkley
Well, if you're decision is final and you think nothing can stop you...
The best and most recommended thing to do is simply reply to the Living.ai confirmation email you received before when you originally placed your order for EMO. Because it contains all your details, especially your order number which is most important.
Please be advised to give them some time to reply because they normally reply within 24/72 hours depending on the time differences, days, holidays, and current situations.
So Please Be Patient!
The support service team should be able to help you cancel your order immediately.
Another way you can also submit your inquiries to the link below and give them your order number.
To Draw The Attention Of Livingai Staff To Your Post Below Or In The Forum.
Please Tag The Specific Person (AmyLU) Who Is Responsible For A Particular Issue, Such As A Purchase Order.
To Provide You With Better And Immediate Customer Service.
As I see you already tag LAI Support Team, and like @sarikathakur it gonna take 2-3 days depends also to time, days and situations sometimes before you get a direct reply.
The best and most recommended thing to do is simply reply to the Living.ai confirmation email you received before when you originally placed your order for EMO. It contains all your details, especially your order number which is most important.
The support service team should be able to help you cancel your order immediately and faster.
Thank you! Could you let me know how to reset my password for this forum site? I’ve tried to request the link and received it, but when I clicked on the link inside, it says the page doesn’t exist
Since you are logging in here on the forum with the same account as on the website, there doesn’t seem to be a problem here, since these are the same login details.
Make sure you’re using the correct email address. If you remember the correct email or username, you can go to the Password Recovery page to reset it. Let me know if this helps!
Cuz i want to use a different device to log into this site, but i dont know my password, only username. Ive requested the link several times, they didnt work. Every time i clicked on the link inside the email, it shows “This page doesn’t seem to exist.”
The best and most recommended thing to do is simply reply to the Living.ai confirmation email you received before when you originally placed your order for EMO. It contains all your details, especially your order number which is most important.
The support service team should be able to help you cancel your order immediately and faster.
Just to advise the email address is - service@living.ai
Another way you can also submit your inquiries to the link below.
You can send an email to our customer service team (service@living.ai). If you’ve emailed them, please PM me your order number and I’ll verify it for you.
Welcome to the Community, If you send them an email? please be patient to give them some time to reply. because that is the most recommended way, They normally reply within 24/48 hours.
Tagging @AmyLU here to assist you further, or you can also DM her.