Hello,
I recently ordered an Aibi and am very excited about it! However, I’m from South Korea and made a mistake during the ordering process—I forgot to include the custom code.
After realizing this, I submitted the custom code through both the support chat on the website and via email. However, I haven’t been able to confirm whether it has been processed, as there’s no update on the order or tracking pages.
Even just a confirmation email would be very reassuring.
If this order ends up having issues, I’m willing to place a new one. But as that would take additional time, I sincerely hope the current order can proceed without any problems.
Thank you!