Multiple people have had long waits after their package arrived in California, went through customs, then was handed off to Pitney Bowes to eventually be delivered by the US post office. It can take a couple weeks. The fact that they aren’t chiming in isn’t their fault, a lot of people only use the forum when they’re having problems. You apparently haven’t done any reading or searching on the forum through old threads on this subject? Click the magnifying glass and search for: Pitney Bowes.
Here’s one thread for example. This person waited from April 6 When her EMO arrived in California until April 15th, then finally started getting tracking information again. She never came back to say when she actually received her EMO, but apparently she did since there were no later posts on that thread or by that user.