AIBI Pocket: Production/Shipping Update

How long does it take for an AIBI to arrive?

Hi there @yosef.wainberg and welcome to the community…

I have closed your new topic and merged your message into this thread where your issue is being discussed here.

According to official information from Living.AI ’s order service, the typical shipping time is around 15-30 days. However, please note that the exact timing may vary depending on the reliability of the carrier in your region.

For more information, issues, or concerns about your order, the best course of action is to contact the Living.AI customer service team via email without hesitation.

EMAIL ADDRESS:

service@living.ai

If you have your original Order confirmation email, you can simply just hit reply to that as it contains all your customer contact info along with your order number details as well and then simply ask customer support for an update on order status.

The support team should be able to get back to you in a timely fashion.

Best Regards and Good luck!

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Hi, everyone!
Could you please tag the people who can help me with my shipping?
It’s been sent from The Netherlands to Argentina last Jan 2nd.
LAI don’t acknowledge what I tell them. Last email from them was once again telling me to ask my local post office about my package. That they’re seeing it as it has arrived.
But neither my local post office nor PostNL(who sent the package) have any information about it. In both pages it says just that it’s been sent. I wrote to both post offices and them both told me to contact the emissary(LAI). For PostNL just shipped it, and my local post office doesn’t have any notification about it being here.

Even in the tracking page of LAI it just says that it’s been sent, not that it has arrived.

So I’m lost.

Please, help!

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So sorry to hear this, @maria_del_rosario.di . . . tagging @SueChen who is back in the office.

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A post was merged into an existing topic: AIBI…Finally At Home (Share Here)