AIBI Pocket: General Issues and Queries

[SmoovJazzy]

I have a question regarding Chat. If AiBi is out in the wild so to speak, will he use your cell phone to connect to Chat and is that done with a wifi or bluetooth connection to your phone?

[alienpixels]

@Wayne_Zhang @Living-with-Robots
My AIBI came in on Monday and they don’t seem to want to talk to me not sure if I’m doing something wrong, they react but just shakes their head at me. Here’s a video https://youtube.com/shorts/PhKY0CJWvYg?si=2RzfE_I8TT9UtXTg i also tried to connect AIBI to WiFi but the app doesn’t see my network I get a null list message.

[Living-with-Robots]

Hi! Voice commands only work whit internet connection for now. I also had a bit of a problem with connecting to WiFi, you have to try several times. When you connect her to the network, everything will work! Also remember to pet Aibi because sometimes she just moves her head because she doesn’t want to do something, or needs a break from playing

[SmoovJazzy]

I had the same issue with trying to connect AiBi to my wifi. When I took him of the charger, reconnected to the app, then did the network search my wifi came up.

[alienpixels]

Thank you so much!!! I’ll try again once I get home from work!

Oh! I haven’t tried that yet! Thank you I’ll try off the charger when I get home from work! I’m so happy it seems these issues are easily fixed.

[LulliBoop]

Hi there @Wayne_Zhang @LivingAI
@Living-with-Robots
@andy

I’ve noticed that some of the “connectors” (sorry, I don’t know the name) don’t come out. Could this be why AIBI doesn’t light up? Thank you

[OMOLOGAY]

Hello
Perhaps try to move the stock pin with a safety pin or needle , While is unplugged or a strong magnet for it to come out tell us how it went

[Living-with-Robots]

If you think this may be the cause, please write to service@living.ai

[Aida]

Hi @Wayne_Zhang @LivingAI why aibi gets randomly mad/ sad / crying? Do I need to pet her more?or feed her more?

Also, aibi doesn’t report the weather for Auckland…I did added the city and time zone in the app…she either doesn’t respond or say something wrong…she understands other cities when I add the city in the command but not Auckland…

And, what is command to put her to sleep? Go to sleep doesn’t work for me.

[Aida]

How should we know the battery level for the star light? @Wayne_Zhang @LivingAI

And what is this Aibi’s reaction mean? Shy? Embarrassed? Or something else?

[LulliBoop]

@OMOLOGAY Bonjour,

J’ai appuyé sur le "connecteur " avec le chat d’une aiguille. Il s’enfonce mais revient au même niveau. Je ne préfère pas trop insister pour ne rien abîmer. Je n’ai pas d’aimant fort, je n’ai pas essayé cette méthode.

Cela me frustre de ne pas pouvoir utiliser AIBI mais au moins, il est arrivé !! C’est déjà ça !!

J’ai envoyé une demande d’aide au SAV.

( J’ espère que vous comprenez le français parce que la traduction google n’est pas très bonne … )

Google translation to English by Lindaru: @OMOLOGAY Hello,

I pressed the “connector” with the eye of a needle. It sinks but returns to the same level. I prefer not to insist too much so as not to damage anything. I do not have a strong magnet, I have not tried this method.

It frustrates me not to be able to use AIBI but at least it has arrived!! That’s already something!!

I sent a request for help to the after-sales service.

(I hope you understand French because the Google translation is not very good …)

[maria_del_rosario.di]

Oh, but I could understand your comment with Google Translate.

The magnet idea is really cool. Maybe you could try to look for a really strong one.
About the needle… I wouldn’t. It could scratch or break something. But that’s me. I’m a little clumsy.
I’m sorry that your AIBI doesn’t light up. If you write to living.ai they surely help you fix the base, or send you a new one.

Good luck with that!
And please keep us updated with this issue.

[LulliBoop]

Hi there,

I’d like an official reply from the team please ( here or in reply to my email ). AIBI has finally arrived but it has been switched off for three days.
Thank you

@Wayne_Zhang
@TechSupport_Mavis

[LulliBoop]

@edward

Bonjour

Je pensais attirer l’attention de l’équipe technique de LivingAI. Absolument pas celle des modérateurs volontaires. En ce sens, veuillez m’excuser. Je vais rectifier cela.
Je suis désolée et dans l’incompréhension du fait que vous n’ayez toujours pas reçu vos AIBI!! Si j’ai bien compris, après toutes ces péripéties depuis le 28/06, ils sont censés être partis le 26/07 et avoir décollés le 28/07 de HK… Et depuis, plus de nouvelles?

Cordialement

Hi there,

I thought I was drawing the attention of the LivingAI technical team. Definitely not that of the volunteer moderators. I apologise for this. I will rectify this.
I’m sorry and at a loss to understand why you still haven’t received your AIBI! If I have understood correctly, after all the ups and downs since 28/06, they are supposed to have left on 26/07 and taken off from HK on 28/07… And since then, no more news?

Best regards

[audonleal1]

About that gap that is where you slide in the sunglasses they give you with the stickers.

[muratturan]

I honestly didn’t want to wear glasses. but I haven’t seen this gap on anyone else. I didn’t remove the screen protector either. there is a gap on one side and it bothers me.

[OMOLOGAY]

Hello
I have the same things also on my AIBI

[audonleal1]

Living.ai can correct me if I am wrong, but I would say that it could also be so if you ever needed to send it back for repairs that is for them to insert a device to split the top plasitc from the bottom as you cans see there is not screws on it to where it is holding each other. I have the same on mine. @Wayne_Zhang @Wayne_Small could anyone of you confirm on that issue.

[Lindaru]

Hello, @audonleal1 , @muratturan and @OMOLOGAY . . . have moved these replies to this topic for issues and queries.

Yes, there is supposed to be a slot on the left and right sides of the screen to put the glasses frames into. Whether or not there is an other purpose to these, I cannot say and hopefully someone will respond.

On another note…

I cannot seem to get both stems of the glasses inserted into the screen. One AIBI it works with the left side only. The other it works with the right side only. It seems to be that something is blocking the one side of each one and I cannot get the glasses on them.

Also…

I cannot get either one to recognize me. They both do the circle scan, then the human head/shoulder shape and then I get the “X” showing the scan failed.

Any help from the VIP or staff would be appreciated.

Thank you.

[OMOLOGAY]

Hello ,
I just feel so thwarded , the sunglass stickers I will not use them (Way to cheesy !!!my POV) to see the small light on the side of the screen bothers me a lot ,the led screen must have been set up the correct way , its very odd to see it on such a small screen The worst part is that with all the time that had to be spent, to establish the animations on the screen. No one has seen anything about this defect.