Welcome to the Community Forums, @Bancho ,
I have moved your new topic to this thread for issues regarding AIBI.
In case you have an issue with their products, Living.ai strongly advises to all owners to reach out to their support team via email first for any further assistance.
Provide and send to LivingAi:
- Order#
- Product ID#
- Issue Video
Their committed support staff is easily accessible and always ready to provide guidance and assistance to all EMO owners whenever needed.
EMAIL ADDRESS:
Best regards and Good luck