I am considering buying a new in box emo from FB marketplace. My Lai emo won’t ship for awhile yet but when he comes I will have 2 to interact with. If I purchase an emo from a source other than Lai and he has a problem will I still receive support and warranty? That is the only concern holding me back. @Wayne_Zhang
It’s my understanding that warranty starts from the time that EMO is first connected to wifi. He reports in to Living AI and therefore is “born”. I don’t think they track it beyond that point. Wayne Zhang is of course the only person who can give an official answer.
Unfortunately the emo local to me was sold just before I had a chance to buy him. It’s still good to know if there is support for emos purchased elsewhere either new or gently used
Hey, Mr Small is right.
So you could ask EMO - “When is your birthday” and he will tell you that. Your warranty starts for 1 year from that date.
Thank you both it is good information to know!