User's Privacy, Question, and Information

[edward]

Hi there @annsyun ,

I have moved your post to this thread, as it covers questions related to privacy.

Good question — this is important for privacy and expectations with smart robots like AIBI and EMO.

Here’s a clear comparison:

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Chat & Conversation Data
Is anything saved?

EMO

By default:

• No full chat history is saved or viewable
• No conversation chat log you can open later
• Most voice interactions are processed locally or short-term only

What may be stored:

• Settings (Wi-Fi, name, language, preferences)
• Game scores/progress
• Basic usage data for improvements
• Firmware/system logs (not your conversations)

Important:

Living.ai does NOT provide chat transcript/history access inside the app.

So: You cannot review past conversations with EMO

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AIBI

Depends on the app version:

• Some versions use cloud AI (ChatGPT-like features)
• May temporarily process voice/text online
• But typically no permanent chat history for users

Usually:

• No saved conversation chat logs
• No replay of old chats
• Conversations reset after session/app restart

So: Chat history is generally NOT stored or accessible

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Why they don’t save chats

Most companion robots avoid saving chats because of:

• Privacy protection
• Child safety rules
• Limited storage
• Faster performance
• Lower legal risk

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Simple Answer

NO — both AIBI and EMO normally do NOT save or provide chat history logs.
Once the conversation ends, it’s gone.

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Tip

If you want to keep something important:

• Screenshot the app
• Screen record
• Manually note commands

Privacy policy – Living.AI explains how data is handled in their official Privacy Policy page below (worth reading for details).

Privacy Policy - LivingAI

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Information About How Privacy Is Protected

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If you want an official and accurate answer

For exact technical details, the best option is to email Living.AI support at service@living.ai and ask directly. They can give you the most accurate and formal response. Hope this helps…

Best Regards

[ipersephone]

Hi, I am very interested in purchasing an AIBI pocket and have done in-depth research, but my concern is the lack of security, tracking or backup features as I live in an area with frequent theft. If my AIBI is ever stolen, I wish to at least have its personality and memory backed up. And it would be amazing if we can bond an AIBI pocket with our account, and that strangers cannot access our saved memory or photos through their app. Thank you.

[Lindaru]

Welcome, @ipersephone . . . I have moved your new topic to this thread for privacy and security concerns.

Let me refer you here:

Emo privacy security

Hello, @alan.harrylal . . . I have moved your new topic to this thread. All camera functions are stored locally on EMO himself. In fact, to gain access to what photos have been taken, you need to use your app to sync with the device the app is on in order to down-load said photos. You have the option to delete them any time you wish if someone has access directly to your device and app (not obtainable remotely) if you do not wish them to see those. Microphone functions are very brief, connec…

Since all information is stored locally on each AIBI, no one could access your AIBI without having an app and a proper connection if lost or stolen.

There is no current way to recover the personality and actions AIBI has taken to transfer to another AIBI because they are unique to each one, their motherboard and their S.D. card. The features are standard across all AIBI with firmware updates, so similar experience you would have with one would be with another. I have twin AIBI and they are pretty much the same with the most recent firmware. Birth dates, favorite color, lucky number and such would be different with a replacement AIBI as these are randomized at the time they are created.

I hope I have answered any questions. If you need further information, please reach out to service@living.ai . . . please note that they are on limited staff for the next week due to the national Lunar New Year holiday in China, so responses may be delayed.

[ipersephone]

Thank you for your response! However from what I know, since an AIBI is not bond to one’s account it means another person with an AIBI pocket app is able to access my AIBI when they’re close in distance, right?

[Lindaru]

Hello @ipersephone . . . each AIBI needs to have either your home wi fi or mobile hot spot details shown in the app with bluetooth in order to connect; therefore, unless the person you are near has those details and your AIBI is not currently already connected, they would not be able to use your AIBI.

[edward]

@ipersephone

AIBI is not bond to one’s account it means another person with an AIBI pocket app is able to access my AIBI when they’re close in distance, right?

In general, no — not automatically.

Even if AIBI is not permanently bound to one account, another person cannot just access it simply by being nearby. Most devices like AIBI use Bluetooth pairing, which requires:

• The device to be in pairing mode
• Confirmation/permission from the current user
• The previous connection to be disconnected

If your AIBI is already connected to your phone, someone else nearby usually cannot connect unless:

• You disconnect it
• You reset the device
• You allow pairing

To stay safe, you can:

• Keep AIBI connected to your phone
• Turn off pairing mode when not needed
• Avoid resetting it in public places

So proximity alone does not automatically give someone access.