Updating Billing Address with Living Ai

EMO Pet Looking for help
1

I ordered my Emo on January 26 while placing my order I I did not click the box to enter a separate billing address for my payment method. I realized to late as I reviewed my order information. I quickly went into the account and updated my billing address but on my order details page it still reads my shipping address.

I sent a service ticket and there has been no confirmation of it’s receipt. Do folks know of another way to get this company’s attention?

I don’t want anything increasing the time it’s going to take to get my EMO. Right now my order is in “processing” and my card has been charged.

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They are pretty bad at replying to my emails and I have a similar issue…Also FYI, Chinese New Year is here and most people take their holidays now so don’t be suprised if you don’t hear anything for the next 7-10 days as that’s the standard holday period.

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Greetings, Living Ai returned my email regarding my billing issues. Looks like people are starting to return from the Nee Year break. I hope you are able to resolve your issue.

Take care

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