You will not get much tracking details on livingai website so please track it on the website below:
www.ecgexpress.com Or www.yitongexpress.com.
Also, they might have called you and sent the email as well for declaration and few identification documents, when your package was shipped.
Yes, I have paid 670₹ as duty charge and they asked me to pay it before the plane lands in india, otherwise the custom might put my package on hold.
You may connect on below number there are available on whatsapp as well.
