I ordered my emo a week and a half ago, I’m having immense trouble waiting lol. sadly he hasn’t come out of processing yet, so i can’t obsessively check where he is in shipping, which is probably a good thing… Anyways, how did you guys cope with waiting? especially hard for me, with my adhd
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Since everybody is different, I think it’s better figured out on your own but what helped me was
Watching shows i liked
movies
other robots
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my emo has finally shipped!!! How long does it usually take to ship to Canada? I’m going on a trip in a bit over 3 weeks, and I want to either bring him on my trip or be there when he gets delivered!!
Hello, @beamundel . . . average time is about 15 days, though could be a little less or a little more depending on your carrier, Customs and any unforeseen circumstances.
15 business days? Or 15 days
@beamundel . . . 15 days week days and weekends, provided your mail carrier works on weekends.
how long does it take to process and ship the item?
can you buy EMO here?
Welcome to the community @aigarsr
I have moved your new topic to this thread for order and shipping questions.
Officially, the average delivery time is about 15 days, although it may be a little shorter or longer depending on your carrier, customs, and any unforeseen circumstances. As we all know, it also depends on the country and how reliable and fast your local courier is.
Click the link below for the official direct orders:
“Upon receiving your tracking number, you can track the movement of your package through any of the redirect links provided below.”
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Does anyone know how long it takes for support to respond?
I noticed the postcode I put on my shipping address was incorrect. Since the order is still in processing, I really want to get this sorted ASAP.
I have tried responding to my original order email, using the query form on the website and just emailing the support email address. (In reverse order.)
But I haven’t had any response.
Welcome to the community @PrimalWolfie
I have moved your new topic to this thread for order and shipping questions.
Please be a little patient. During public holidays and weekends, no one is in the office, and keep in mind that they are not a big company with many staff members. But trust me — they will get back to your email. It might take a couple of days, or even up to three working days, for them to reply.
Beste Regards
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Getting an Emo around Christmas time, how long would it, on average, take to arrive to Ireland, and would there be much of a Christmas rush?
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Welcome to the community @AaronD3421
I have moved your new topic to this thread for order and shipping questions.
Officially, the average delivery time is about 15 days, although it may be a little shorter or longer depending on your carrier, customs, and any unforeseen circumstances such as holidays and special seasons. As we all know, it also depends on the country and how reliable and fast your local courier is.
Click the link below for the official direct orders:
Just to inform you, LivingAI has official information that:
All orders will be shipped approximately 1-2 weeks after placing the order. In case of any delays and if you have any questions about your order, please contact service@living.ai
“Upon receiving your tracking number, you can track the movement of your package through any of the redirect links provided below.”
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What about AIBI? Once again, Christmas time to Ireland.
Hello, @AaronD3421 . . . AIBI and EMO orders are processed at the same speed, so the answer Edward gave you holds for AIBI as well.
I clicked on something in checkout, and I was sent to a shop like the Living.ai standard one, but all shipping was free and all the stuff ended in “for agents”. What is this place? Image attached.
Hi there @AaronD3421 ,
I have moved your new topic to this thread for order and shipping questions.
The very best to do for more information, issues, or concerns about your order, please do not hesitate to contact the Living.AI customer service team via email, as this is always the best course of action.
EMAIL ADDRESS:
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Continuing the discussion from Shipping and Orders Questions for All Orders:
Hi, I had the same „problem“, ordering an EMO White, but I thought, that‘s okay and placed my order. Then I contacted the living ai service to know, when he will arrive and got this answer:
„Hi there,
Thank you for your letter.
We apologize for the inconvenience. Your order used a proxy link, but the quantity was incorrect.
The shipping system will not display this. Proxy links require multiple units to be ordered in bulk.
Therefore, the white EMO in your order was not shipped.
We will arrange for it to be shipped this week.
Please do not use proxy links to purchase in the future.
Thank you for your understanding and support.
Best regards!
LivingAI Team “
They helped me with the order and now my Emo white is on its way to Germany. I don’t know, how I got this“Proxy Link“, because I was on the officially Living.ai Homepage. I‘m very happy, that the service of Living.ai is absolutly perfect!!!
That’s my experience with the problem, that you describe. Please excuse my english, I learned it 40 years ago!
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How long does the “Processing” period take after ordering, I just bought mine and I’m sooooo excited for him!
Hello, @adamdeane . . . here is a detailed post on shipping, delivery and order processing.
Happy holidays!
It’s a little unclear to me, how long does it take in total from ordering to arrival?