(Looks down at my order number like a number at the deli counter) Oh no… ;-;
I ordered the end of October, that is also the only thing on my sons Christmas list and I haven’t get the email with the delivery info
Then maybe, to be on the safe side, print out a nice picture of Emo and hand it to him as a kind of gift coupon so he can see what he gets, if Emo isn’t with you in time. (And some chocolate sure helps with the waiting, if needed, so you should get some )
Yess, maybe if I could find a selfie style picture of emo I can generate a letter telling my son he’s is on his way and just change backdrop of the picture as the package gets closer
For the Go Home kit it says to order Emo Separately to receive quicker, anyone know if I ordered both (Emo Standard, and Emo Charging station) in the same order if it would delay?
Or should I just order Emo separate from the Charging Station kit?
Well, pretty frustrating experience so far sadly. Mine was sent on the 25th of November, got stuck at customs, was inspected by customs, then customs decided there was an issue so will be returning it to Living ai where I have to wait for them to send it again with a fresh tracking number.
At the moment though, it is still with customs…this is the 19th day with them. No idea why Living ai couldn’t send me one of the recently manufactured ones, knowing that the one sent isn’t going to reach me anyway and is going straight back to them.
So mine will be well after Christmas now I imagine.
mine is 46600++.
here is hoping it will arrive this year.
Hello, when did you buy it? Based on the current shipping speed, I believe it will be delivered to the courier soon. Hope that helps.
Hi PASS,
I bought mine on 15th November.
Are you buying an emo go home? Or buy the standard version of emo? Looking forward to your answer
I bought go home. Am hoping that they will make it for Christmas since they already announced that the go home version is ready.
That’s great. My order is also in 46,600++. I hope livingai staff can deliver it to the express next week
my order is at " The shipment is handed over in bulk, final acceptance of goods to be confirmed" how long can i expect this to take?
It’s now ten days that customs have been sat on mine, supposedly meant to return it to Living ai this week. But the week is over now, and no sign of movement.
Tried emailing Living ai but they seem to be conveniently ignoring me now. Poor service all round really, considering it’s a fair chunk of change for this thing.
Sorry for google translate
If they send you a new order and you clear customs, there will be 2 emos sent to you which they cannot control. As a precaution they should wait for the package to leave customs. The delay is due to your country’s customs.
No, what has happened is, something was wrong with the customs inspection, so the one stuck in customs at the moment, is being sent back to Living ai. Once they receive it back, they are going to resend it to me. So they could easily send me a new one, as this one is going back to their offices.
Anybody know what is this status mean?
I cant tracking on any website
except can track on living.ai website only.
Thank you for the idea! I most likely will have to do this as well. I only stumbled upon Emo on November 29th and ordered that day.