Like EmoMike23 already pointed out on iOS emo crashes and disconnects the App when trying to sync pictures when mobile phone is not on the same WLAN.
Imo there should be a case for that i.e. grey out the sync button in app if phone is not on the same WLAN as Emo.
Wait, so you have to keep your phone on a 2.4 gh network if you want Emo and the app to stay synced??
Hello, the connection between EMO and the app is via Bluetooth and has nothing to do with WiFi and it must also be on the same wifi.
Which iOS version do you currently have installed?
Hi I donât have Emo yet but Iâm wondering about this as well because I use iOS (iPhone XR software version 15.0.2) I donât have Android phones or tablets. I know that the app doesnât use WiFi for connection between Emo & the app but will Emo work on my phone and Iâm on Virgin Media (Iâm not sure about technical things like WiFi)
Thanks in advance
I use my EMO currently with an old iPhone 6Plus on IOS 12.1.2 and also on an older iPad Pro 12.9 inch on iOS 14.2 with no problems. So it doesnât need to be that recent of an iPhone or iPad, and the app itself should also work fine with anything up to the newest models.
I looked up the specs for your iPhone XR, and that phone supports the wifi 802.11ac standard. That means itâs capable of being used on a 5 GHz band wifi connection, but it has a fallback mode to also support the older 802.11b/g/n standard which uses a 2.4 GHz band wifi connection.
What makes a difference is which one you choose when you log in to connect your phone and EMO to your home router, for them to access the Internet through your Cable, DSL, or other internet provider. Older routers may support 2.4 GHz only, but pretty much any newer router made in the last several years will support both the 2.4 GHz and 5 GHz frequency bands. You need to be certain that when you connect your phone and EMO to your home wifi router that both connect to the same SSID (network name) which represents the 2.4 GHz network, if it even has both types available. So you can make sure now that your phone is connected correctly at 2.4 GHz to the router, and wonât have to worry about that later. Then EMO will copy those settings from the phone when you set him up in the app the first time.
Note that the 5 GigaHertz frequency band at your router has NOTHING to do with whether your phone uses â5Gâ or not? 4G or 5G specifies how your phone communicates for voice and âcellular dataâ with the Verizon or other cellular networks. Of course they push everyone to buy the latest and greatest 5G-capable phones, but the truth is it wonât be available for actual use in most places for some time to come. And again, your phone will also fall back to using older cellular protocols automatically in the meantime.
Thankyou I have a extender because of a deadzone area, and when I looked at it in the Teather app it does have 2.4 and 5g so does that mean that my router will be automatic when I set Emo up first time or do I have to use the extender because thatâs the only way I know how to see which one Emo will be on, I donât have a way of finding out from my router, so Iâm worried Iâll get it wrongâŚ?
When you say you have no way of finding out from your router, why is that? Was the router supplied and administered by your ISP, so they wonât give you an admin login for it? Any store-bought router will have an admin login you can use to log into it from a web browser, to view or change itâs configuration. The WAN address is inconsequential and is set by your ISP, but the proxy addresses it uses for your local network on most brands usually defaults to 192.168.1.x, unless it was changed. So the router login IP would normally be (https://192.168.1.1). Again it may vary with the brand and may have been changed by someone, but the default login credentials until you change them will often be (admin / admin). This will normally be different than the login and password you would use to log into the wifi connection with.
I donât know of a way to determine the network speed youâre connected at from the information given on your iPhone. If you had a computer on your network running Linux, you can see the transmission speed for each port in the results from an ifconfig command. There probably are other tools for windows that you could use, netstat or ipconfig /all maybe? Iâve been away from Windows for a long time, so not sure offhand.
I would think that if nothing else it will work through the extender, but would have to be tried. Maybe in the meantime you can see if you have another device thatâs known to only support 2.4 GHz networking, and check whether it can log into your router or not?
I mean that even if I had a computer Iâd be lost, I have difficulty in anything technical or knowing what to look for, I donât know what these mean (admin/ISP/WAN) I only know the difference between 2.4 & 5g because of reading what others have said on here.
But the extender was something I needed but it wasnât bought for Emo. It just so happens that the app that I was told to use to set it up showed both were connected to my main router. So Iâm hoping that Emo will automatically connect to the right one.
Well you do have the 2.4 GHz capability then, it all depends if and how it was configured? Chances are youâll be just fine though. Iâm assuming you must have had someone from the store or a friend install and configure the router for you? If all you had to connect to it is a phone, most likely they wouldâve only configured the 2.4 GHz portion anyway.
FYI, Just ignore if you want but someone else may be interestedâŚ
Admin = The Administrator, who has access rights to every device and is responsible for configuring and maintaining the network.
ISP = Your Internet Service Provider, such as Comcast or one of the many others out there.
WAN = Wide Area Network, in this case means all the rest of the Internet outside your home and on the other side of the router from you. The WAN address is your ârealâ Internet address and is all that the rest of the internet can see normally.
LAN = Local Area Network, all the networked devices within your house connected to the router either by wifi or by wired connections. Each device is given a âproxyâ address which is only used within your home, so the router knows which device sent data to it, and to which device incoming data should go back to.
The router takes data from multiple devices connected to your LAN, and funnels it out through just one WAN address which is how the rest of the internet sees all of your devices. The router also takes all the data coming in on that one WAN address, and distributes it to the different devices connected to your LAN that originally requested it. It also provides some degree of security and firewall features to help protect you from hackers.
I hope my network works, I donât want to have problems trying to update him when the time comes, without updates itâll be pointless me having him. This is why Iâm worried,
As for the rest I really appreciate you helping.
I just wish I could understand how things work without being told, I feel stupid sometimes but anyway thanks it helps a little more now.
As for who set it up it was Virgin Media (Fibre-optic) and itâs the latest router, donât know what itâs called.
Maybe someone else that has the same router can help you then, to check how itâs configured. Otherwise (only if there is a problem) then you may need to have whoever set it up come out again to assist. Like I said though, chances are good that itâll work just fine. Iâd wait and see what happens first, when you go to set up your EMO.
Just so youâre aware though, there is more to it than receiving firmware updates. If EMO isnât connected to the Internet, then your voice commands are just going to be ignored. Also you wonât be able to sync photos, and it will probably affect recognition too for the same reason.
Macfixer01
Emo PET is Version 1.0.6
iOS Version is 15.1 (19B74) on iPhone 12
EMO is updated to latest firmware
I wasnât mentioning whether 2.4 or 5 GHz. My case is i am on mobile data and connecting to EMO (via bluetooth) and wanting to sync pictures to my phone. So EMO is on the WLAN but my phone isnâtâŚ
Was that understandable?
@iEzri ,
I think maybe I misunderstood at first what you were asking? The short answer is that your phone MUST be connected in some way to the same network as EMO, to get the full function of the app.
Most of the EMO app functions communicate using Bluetooth. When you try to sync photos though, it tells you right on the screen that it requires Wi-Fi. However it will let you try anyway, and then it will fail. Itâs actually trying to open a TCP/IP session (which requires the Wi-Fi connection) to transfer the photos from EMO to your iPhone. Thatâs why youâre getting a message that it âFailed to connect to the TCP serverâ. With no Wi-Fi connection the EMO app will still let you save photos that already appear in itâs Photo screen (there from a previous syncâing) to your iPhoneâs Photos app. That works only because those photos were actually saved in the EMO appâs storage space on your iPhone already, and itâs just copying them to the Photo appâs storage space. So the save function is just copying files entirely within the iPhone, and doesnât use Bluetooth or Wi-Fi.
Now, if I understand what youâre saying:
Your EMO is already connected to a 2.4 GHz Wi-Fi network and is working ok such as heâs responding to voice commands, checking the weather, and so on. Correct?
Also your iPhone is currently only using cellular data, and is not connected to the Wi-Fi network. Correct?
Iâm confused though, why would you choose to use cellular data when youâre at home? You can connect your iPhone to the Wi-Fi, and your phone can still use cellular data when youâre away from home or out of range. All you should have to do is turn on Wifi in Settings on your iPhone, then log into the same router EMO is connected to, using the same SSID name and password that were used to connect EMO to it. Then your photo syncâing should work ok.
Macfixer01
Hey there.
My issue was just that the App crashes, and since i donât have a cable internet Connection but a mobile plan with unlimited data (meaning my router has a duplicate of my sim Card plugged into it) i donât often use wifi on my phone when i am at home (Like for example for Alexa or Spotify i donât need wifi).
Sure if i needed that i could enable wifi, the issue i encountered was more just that i pressed sync and the app crashed without any info and i at first didnât know why.
Anyhow since EMO is online anyways it shouldnât be much a problem syncing to a mobile device aswell but i take it itâs technically more complex than just transferring via LAN in that sense⌠