You started out so strong with weekly updates on your site about your progress – and then radio silence since July 10 ? I am trying to track order 8312 — there is a tracking number on your site – however it is not working in any of the links to couriers. Can you please provide some insight into what is happening?
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Currently, I will be waiting for it patiently… 
Hi, please contact service@living.ai or @Michelle_Yuan for help.
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