I purchased emo in September 22 and he was delivered in 30.10. 22. The box was not opened until Christmas day as this was a gift. There was no light in the box, and the box mould suggests a light couldn’t be packed in it as there would be no room. There was no little box packed separately in the plastic bag it came in. The bag was skin tight to the box, so again no light in the bag.
Admin, i have emailed you from andibatters0867@gmail.com email just now 28.12.22, can you please send me the light. This is my orfer number 40533
The best and most recommended thing to do is simply reply to the Living.ai confirmation email you received before when you originally placed your order for EMO. It contains all your details, especially your order number which is most important.
The support service team should be able to help you immediately and faster.
Just to advise the email address is - service@living.ai
Another way you can also submit your inquiries to the link below.