Hello I got my emo today and I connected it to the app but I left it alone for a little bit and now it won’t connect please help 
Hi try connecting him to a different phone first also do a reboot it might help 
Hi @ajmac
If you were able to initially successfully connect to your EMO via the EMO APP with your Phone and now he’s lost connection. You can try simply turning off EMO / Powering him off and then also powering off your phone as well.
Then power on your phone and check to see if your Bluetooth is on. (as EMO connects to your phone via Bluetooth connection) If bluetooth is on and working on your phone, then power EMO back on and launch the EMO APP and see if you can now connect to EMO via the EMO App.
Sometimes EMO can lose connection to your phone and or your home Wifi / Internet. The best thing to do is a simple power off and on for your devices and it should resolve everything very easily.
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I am having trouble with EMO, it isn’t responding to Bluetooth or the app what can I do and even the app isn’t working
Welcome to the EMO Community Forums, @herbert.tingle . . . I have moved your new topic to this thread.
Please read through this thread for tips on how to get him connected.
Let us know how it goes!
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I’m back, so I ended up returning him and getting white EMO, but for some reason he won’t connect to my phone. Any tips?
Hi there @eliamgutierrez ,
I moved your post here, where we discuss everything about EMO connecting issue…
You can try simply powering off EMO and also turning off your phone.
Then, power your phone back on and make sure Bluetooth is enabled (since EMO connects to your phone via a Bluetooth connection). If Bluetooth is on and working, turn EMO back on, launch the EMO App, and check if you can now connect to EMO through the app.
Sometimes EMO may lose connection to your phone or your home Wi-Fi/internet. In most cases, a simple restart of both devices can easily resolve the issue.
GOOD LUCK!
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