I hope someone can help us out here. Our EMO has been shaking for a few days. It’s hard to capture on video but basically, it’s like shivering kinda shake. That also impacts on his voice…
Mine had the same issue. submit a ticket here Product Support - EMO - LivingAi so that they would help you.
Thanks I didn’t know! I just submit the ticket, thanks!
You can also try and reset your EMO. He does have a reset hole on the top of his head that you can use a paper clip to gently press down and he will reset.
See image here of the reset hole location:
But as @yotchige has advised, best thing to do is contact support and also try and take more videos just in case.
Thanks so much for the help! Living ai reached out and requested for more videos. Let’s see and I will share the solution back here! Great community thanks!