Did you contact your local post office? Call them on their local number, not an 800 number. Is Waybill a company? If so call their local office as well. If it was stolen off your porch, I’m afraid you have lost your Emo.
Also while you are waiting for any updates, try entering your tracking number in 17 Track, they normally have good info on what and where the package could be.
Also it is best that you submit a support ticket with the Living.Ai support team and ask them what is the next steps moving forward. If the package is lost or is being returned back. Once they confirm this, normally they will re-send you a new EMO. But best thing to do is contact Living.Ai (see below support page)