Website Access Issue

Sorry for the inconvenience.


FYI, the problem has been solved. Please don’t worry, it’s an issue that automatically redirects the website caused by the plugin and won’t affect your order.


Good evening, thanks for the feedback.

Hello, @jesfersamianomig . . . are you trying to access the Support page? If so, click this to get there.

Otherwise, you can E-Mail them at . . . I hope this is what you were looking for.

I have nothing to submit what mean the main website is not functioning.

It is working for me :slight_smile:

its working now to me … also but before not accessible

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Page does no seem to be exist showing in order section of living ai. Why this occuring?

Hi there @ratnadeep.paul ,

I just tested the order page, and it’s working fine for me.

best regards

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6 posts were merged into an existing topic: Customer Support Service!

I submitted a ticket two days ago, only confirmation was on that webpage. Never got emailed confirmation that the ticket was submitted. I think that would a nice addition, as now I am unsure if it went through and I am just waiting for someone available to help, or if it didn’t go through at all.

Hello, @ashley.steinhauser . . . you can contact also by E-Mail at or you can private message @MavisZhang here. Due to support volume, it may take more than two days to get a reply from your ticket, but if it is a pressing issue, you can try the methods mentioned here.


Thank you! I will give it a couple more days and will email the account you mentioned if I don’t hear back :slight_smile: