How long would it take to get your e-mail?

I just ordered my EMO and I want to know how long it will take to get a confirmation email.

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In principle, the email confirmation arrives within a minute.
have you checked your spam?

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Not yet, but I will check later.

Hi @joshuafugate

If you have not yet received your order email, and you’ve already been charged (via Paypal or Credit Card). You can also log in to the Living.ai site, hover over Account and then select orders and see if your order is present there. (see image below)

If you have any problems you can also reach out to the support team and they should be able to confirm your email account and re-send you the order confirmation email once again.

I’ll tag @AmyLU to assist you further.

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Thanks, it was in spam lol

Great! I’ll ahead and close this thread, if you need it re-opened let me know :slight_smile:

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