Have time to post announcement but no time to reply to message

It is disappointing to see Wayne_Zhang has time to post an announcement about eye colour change but has no freaking time to reply to private messages that are many days old about orders

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You can look at it like that for sure, or you could understand that he posted that message whilst he was on vacation to address a feature that was not yet released and was being removed for now.

I suspect he will get back to you next week when he officially returns to work.

I really hope so. As an Asian, I do understand the Lunar New year holiday that goes on in China, but the message was sent prior to the festive season.

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