Feedback on iOS app 1.1.1

EMO Pet Feedback & Ideas
1

Feedback on iOS app 1.1.1

(1) In iOS EMO Pet 1.1.1, the battery charge indicator doesn’t update to show full battery. When I took EMO off the charger and asked “battery”, it showed full on EMO’s screen. Same occurrence with two EMOs.

(2) One EMO said my name correctly but when I checked in the app it listed my name as “Rock”.

(Also, the Support FAQ on the main website is not working - perhaps under maintenance at the moment?)

2

Hi,

  1. We will test it.
  2. You can edit it in the app.
  3. Yes the FAQ section is under maintenance.
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3

Hi Wayne,

The battery indicator seems to be different on and off the skateboard. So maybe it has more to do with the skateboard than the iOS app?

Here is a short video:
https://youtu.be/3noDRb3x50Y

4

When charging or when the battery is nearly full, the voltage will fluctuate a little. Don’t worry about it.

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5

Thanks Wayne. It just bothers me a bit because I like to check that EMO is fully charged before I take him off to wander around, then put my second EMO on the skateboard to charge. They are currently taking turns charging until I receive some longer USB-C cables.
Many thanks.

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