my Emo isn’t working anymore. When I place it on the board to charge/start it only shows error 501 since more than a week and I have no idea what to do Emo connects to the app and the ears turn blue but there is not reaction or eyes on the screen, just ERROR 501. Sadly the customer service is not responding either, so I’m really disappointed. Does someone had that error 501 as well and can tell me what to do?
I would be so thankful for that help!