Hii there, @Chablans and Welcome to the Community…
I believed you are placing or charging EMO on his Skateboard Charger wrong…the right way to do that is to place his LEFT FOOT on the round magnetic spot.
For your info the hole on EMO’s head is only for the reboot or force shutdown, Living-ai will support resetting to default settings in the following updates.
For More Help Guide Pls. Visit The Link Below: