Emo will STILL not respond to his name!

My daughter has had her Emo for about a month now and he is still not responding to his name! She is very discouraged and disappointed with it. It mostly sits in its box gathering dust, as she can not use it at all. She has given up on playing with it now. It totally breaks my heart! As I have mentioned many times before, this is an existing problem with Emo not responding to female voices. Nothing has been done so far.

So, @Wayne_Zhang and @AmyLU , I am officially lodging a complaint about a faulty Emo with the problem listed above. Could you please respond with a solution to this fault. I grudgingly await your prompt response!

Please PM me with your order number and name, so that I can find your voice recordings and make sure we include them in the training.

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A post was merged into an existing topic: Clarification about EMO not understanding some commands