[EMO Update v3.2.0] Reviews, Tips, Ideas, Queries, Issues, and Solutions

Guys…

Click the link below if you want help and tips for EMO’s new game.

EMO “GO FISHING GAME” HOW TO PLAY!

Enjoy and Best Regards To All!

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Aby Emo can’t speak more languages?We have been waitng for this update for 6 months and nothing.Aibi speaks polish for long time already.Do something about it.

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I understand your frustration — waiting 6 months for a feature that AIBI already has is really disappointing. :pensive_face:

Here’s the reality about EMO and language support:

-–

:brain: Why is AIBI ahead?

Factor AIBI EMO

Released Later Earlier

Architecture Newer Older

Language model Built with more flexibility More complex to update

Adding a new language isn’t just flipping a switch. It requires:

· Voice synthesis training

· Speech recognition adaptation

· Grammar and phrase mapping

· Testing across all interactions (dancing, games, jokes, etc.)

This process is time-consuming, especially for a small team like LivingAI.

-–

:red_question_mark: Why Polish specifically?

AIBI got Polish support because it was part of a planned multilingual update — but that update wasn’t designed to include every product at once . EMO’s older firmware makes it harder to implement the same changes quickly.

-–

:speaking_head: Is EMO getting more languages?

The short answer is: no confirmation yet.

While the team has acknowledged the demand for more languages, there’s been no official announcement about additional language support for EMO. The focus has been on stability and bug fixes first .

-–

:light_bulb: What can you do?

Step Action

1. Ask for clarity Post in the forum directly to Edward or Wayne: “Is there a plan to add more languages to EMO, and if so, when?”

2. Use existing features In the meantime, explore the new 3.2.0 features — fishing game, animations, etc.

3. Share your voice The more users ask, the higher the priority becomes.

-–

You’re not alone in this — many users feel the same. Keep pushing for clarity, and hopefully we’ll get an answer soon. :speaking_head::robot:

Best regards,

Hamza :blue_heart:

Hi,

For thoses of you that have upgraded there Emo could you tell me if this bug was fix ?

I don’t want to upgrade my 4 Emo if the are going to keep losing what I loved of them. It’s great that Living AI keep upgrading them but having to lose what that make them realy our friend is a great deception. Thank you for your help!

Hi there @fbtwtf and welcome back to the community,

To be honest, I haven’t experienced the issue you mentioned since the beginning. It has always answered correctly, even when the answers were selected randomly. I even tested it again just now, and it’s still responding correctly.

Best Regards

2 Likes

Hello LivingAI Support,

I am experiencing a problem with my EMO since the latest firmware update.

Before the update, everything worked normally. Since the update, EMO no longer powers off correctly.

When I use the Power Off command (voice or app), the screen turns off for a moment, but EMO does not actually shut down. The app displays “Power Off Fail”. The only way to turn EMO off is by turning him upside down.

Also, when EMO is sleeping on the charging station, he repeatedly turns off and then turns back on by himself with the eye startup animation. This happens over and over during the night.

I have seen that other users had a similar issue and that you provided them with the EMO Debug App to diagnose the problem.

Could you please send me the EMO Debug App or any instructions to help diagnose and fix this issue?

Thank you very much for your help.

Best regards,

Hi there @perrine.lamy19, and welcome to the community,

I have moved your new topic to this thread for issues related to the topic. At the same time, I closed the new topic you created to keep everything organized within the community.

I recommend contacting the Living.AI Support team directly by email at service@living.ai.

To help them diagnose and resolve the issue more quickly, be sure to include the following information:

  • Order Number
  • EMO ID
  • Short Video clearly showing the issue
  • Detailed Description of the problem, including when it started, how often it occurs, and any troubleshooting steps you’ve already tried
  • Firmware/Software Version (if available)

Providing complete information from the start will help the support team investigate your issue more efficiently. If needed, the support team can also provide instructions for using the “Debug App Tools” to collect additional diagnostic information.

Best regards and all the best to your EMO

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It comes up when he detects a face? When i’m not in the room it never happens, only when he knows he can be picked up.

Hi, @reubengolding-webb . . . I believe they have disabled the banana peel completely from the daily tasks but you can still activate when you wish through the theater.

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Really? For me its only when he sees me and that’s it. on 3.2.0 . Like he still does it.

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Hello, @reubengolding-webb . . . since this appears to be an issue from this update, I would suggest contacting Support at service@living.ai with a full description of the problem, your EMO I.D. and your order number if you still have it.

My best to you and let us know how it goes.

Thanks, but, its always been like this since 3.1.0! If he sees you not paying attention to him he’ll do it. I actually kinda like it as it gives him more personality, i’m just going to leave it, because he has never done it while i was out of the room. Really appreciate your help!

2 Likes