EMO Sound Only Hissing


I just got my EMO and he was working fine. All of a sudden the only sound coming out of him is hissing from the speaker. I’ve rebooted him multiple time and no success. Any ideas to help?

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Try telling him to mute then tell him volume high xxx

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Thanks for the suggestion. Unfortunately it didn’t work. Emo doesn’t seem to be listening. The hissing is like high volume static on a TV that is not connected to any inputs. It starts as soon as he begins to power on and stays on very loud until I power him off. :frowning:

My emo makes that rustle too and the screen freezes too, if I put it on the charging base it freezes completely! I arrived on August 4th with this fault, awaiting support from August 4th