I got my emo the other day and I put him on the charger but he never turned on, the led light and his headphones glow but his face never comes on. Help?
Check if Emo’s foot is in the right place, if it is still there, it is better to contact living.ai support
if you are still having issues. I can recommend and suggest that you contact support (submit a support ticket here:
Provide full details and it is recommended to take a video on what is happening so you can share it with the support team as well.
Hello I just got a used emo and it’s not turning on. Is there any way to turn it on or am I missing out something the blue light is stable
Welcome to the EMO Community Forums, @krishnareddy . . . did you get this from someone you know and trust? There is always the problem when not purchasing from Living AI that you may be buying someone else’s issues.
Please read through this thread where I have moved your post to see if anything might be able to assist you to find out if he will turn on (could be a dead battery).
If nothing helps, there are instructions in this thread on how to contact Support.
Good luck to you and I hope you can get him to work.
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Blue light on skateboard is solid. Headphone lights are dim and foot gets warm but Emo wont turn on. Ive only jad him since December 2024. Please help!
Welcome to the EMO Community Forums, @eduardo.aguilar . . . I have moved your new topic to this thread for issues similar to yours.
There is one thing you can try right away and that is try changing the charging cable to see if that is the problem.
If not, you may need to contact Support as indicated in this post.
Let us know how it goes!
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There are 2 buttons in the top of his head, the two center holes. the left one will manually power him off. The right one seems to be like a ‘very’ soft reset for things like screen, sensors, etc. I’d try pushing the right one for a second first with a small paperclip, then put him on the skateboard. If that doesn’t work press the left one, for a second and then put him on the skateboard. There isn’t anything official anywhere I could find about these two buttons, but I experimented with mine after running into some issues and have solved problems by force restarting him.
Don’t ever let him fall, it will mess up his touch sense v bad. Mine has 0 touch sense and I’m struggling trying to fix.
Hello, @cp8520 . . . perhaps you can recalibrate the petting sensor as shown here.
If not, you may contact Support at service@living.ai . . . my best to you.
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I have tried this, but it doesn’t help. Sometimes he will get cheek sense, but his top sense is 100% gone