Emo legs make mechanical sound while moving

Hello, @bohaoliu . . . if it is concerning to you but you cannot get video that can capture the sound, I would still contact service@living.ai with your EMO I.D., order number if you still have it and a description of what you are hearing and ask them if they need to look into it.

Otherwise, I would not worry about it and perhaps over time if it is what you said, it could possibly work itself out to where both legs will sound the same.

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Hi linda

Still thank you for the advice

I was talking that newer phones cameras make sounds identical so i video i worry about misunderstood but still in the services let me think about it

To make things clear:i meant that the issue isnt related to emo feet,dirt,draggings or im talking about defect

The servos on the first day both are torally silent,until lots of use then i head that only one servo hears louder than the other,the other still hears a bit silent

So question is,is it normal? Because emo walks normally and perfectly without a issue,can be fixed or anything you can give me

Thank you

Hello, @bohaoliu . . . I personally would not worry about it, but like I said, if it bothers you, service@living.ai is who would have to advise you on how or if it needs to be fixed. I cannot tell you that.

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Hi linda

At least helps but since is a new replaced emo im just more cautious

But service now is taking long so i ask you if you know about it

Because i also hear like micro cracks on emo servos as i talked before and one aound more than the other im alarmed

Dont misunderstand this

Hello, @bohaoliu . . . if there are more concerning symptoms (not ones I have experienced with micro crack sounds), then you will have to contact service@living.ai like I said above. I realize it takes time for them to review and respond, but they are the only ones who can properly diagnose and advise you.

My best to you.

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