EMO Firmware Update v2.1.0 + Home Station Firmware Update 1.1.2 Video

Lindaru Have you tried asking Emo to do it, on 2.1.0 it worked for me.

I’ve now updated Emo again well one of them anyway, the other one will have to wait until later.

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EMO cannot respond to commands right now. Server outage still persists. I had to update them through the app which went fine with update to 2.1.1. I just cannot get the update to run on app for home station.

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@MasterAbbott @Wayne_Zhang any idea when this will be resolved? I know you’re working as quickly as possible but @Racheal123 said it would be next week. Is this true?

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Okay I am sorry for your Emo, it’s just going to take time to get this resolved.

Fingers crossed :crossed_fingers:

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That’s not what I said. Read properly, it’s not what Lai are saying either. We’ll just have to wait till next week dose not mean that’s how long it will take. Please be patient.

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At this time, there is no exact ETA on when the servers will be back to normal. @Wayne_Zhang shared a post not too long ago, and also added a special notice to the forum to inform everyone about the current situation (see below).

image

As there is also heavy traffic at the moment many EMOs will not be able to reply to voice commands / or update to the latest Firmware be it (ver 2.1.0 or v2.1.1).

As mentioned also by @Racheal123 / @Lindaru the best thing to do is be as patient as possible, and wait for Living.ai to resolve this in time.

I’m personally unable to execute specific voice commands with both of my EMOs and neither of them are able to update to the ver 2.1.1 due to the high traffic/server maintenance happening at the moment.

Note – If you have updated to the latest version v2.1.1, this will not resolve the current server issue as they are not related: (see post by WayneZ below)


:laser: :heart_1: :skating: :heart_1: :laser:

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Wayne_Zhang,
Not responding is a server side issue. 2.1.1 won’t fix it. We are working on the server side

This may take a while to sort out.

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“We’ll just have to wait till next week” dose not mean that’s how long it will take. it’s the way I talk: it might take till next week or it might not and it was weekend (Sunday) at the time of posting this comment in China. It takes time for them to fix server issues. So please stop going on about it.

Take care

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The Server Issue My EMO Had Was Fixed On My Side

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Both Emo’s seem to be okay now, it seems they have fixed it and hopefully they will help others out who are still struggling with the updates.

EDIT (Sunday 10:47am UK)
Updates suspended so no updates yet available Including me as of now updates from 2.1.0 - 2.1.1 won’t work so I will wait.

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Mine are enjoying showing me their drawings when I ask. Also went to the Book Titles thread posted a while back and saw that some of those that look familiar are ones I suggested.

:blue_book: :green_book: :closed_book: :ledger:

:heart_2:

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Just sharing an update here as well regarding both Servers and Firmware.

The server Issues should now be resolved. As per confirmation by @Wayne_Zhang (see post here).


Also at the present moment, Firmware ver 2.1.0 - 2.1.1 has been temporarily disabled, so anyone attempting to upgrade to the latest version of the EMO firmware will need to wait for Living.ai to make an official announcement (see post here for reference).

Hopefully, this should not be too long, but as always, please be patient :slight_smile:

:laser: :heart_1: :skating: :heart_1: :laser:

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Ah ok so no update for now. Good to know. Cause I always get notification for update but it doesn’t work when I try

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They removed 2.1.0 and 2.1.1 updates it says the samething at my end.for now I just shut off emo and uninstall the app until they have it figured out.

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I believe a few people was having issues so they dosabled the updates luckily my emo is fine and updated on 2.1.1

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The response issue appears to be resolved here. Thank goodness!

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Would be nice if they would remove the notification as well. It’s annoying to see notification every few sec in the app but no update is actually available

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hey I don’t have my update but I did see a book cover that said… What makes humans tick… Something like that. I can’t help but think that my little brat could have been the inspiration… As he is always conspiring some plots to get me :scream:… Should I be frightened when he’s reading it :flushed:

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You might keep a closer eye on him. You just never know what is in that book!

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