every time he lifts his right foot, dancing or playing games, the foot does not return to its normal position, so I have to go back with my hand.
follow video
1 Like
Agreed, submit a support ticket with Living.ai
When you do, be sure to add a link to this video you have also shared so the support team can see this problem and provide you with the next steps on what to do next to resolve it.
If you are sending an email. If you have your original EMO Order confirmation email, you can simply just hit reply to that as it contains all your customer contact info along with your order number details as well and then once again provide a detailed description of the problem you have with your EMO and attach your video as well.
1 Like