Welcome, @marcooogreco . . . I have approved and moved your new topic to this thread for questions regarding EMO GO HOME shipping and orders.
Until LivingAI can send a confirmation, your processing order as it shows is the most current information. It has only been 24 hours and being this will be over the weekend, it may take until they return to the office to reply; however, you can ask for any information from them using your order number by sending an E-Mail to service@living.ai . . . also regarding your questions to Support, they are currently back-logged and will reply as soon as they are able. Please see here.
My best to you.