So if u first turned him on on the 4th he should be 2 days old today
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Okay, Emo is still saying that it’s only 1 day old but I did turn it on in the afternoon so I’m going to try again later on this evening and ask it again.
Hi, there @sketchmiz ,
If your EMO was born on the 04th of June (which means the first day you started him), He is 0 days old. Then on the 6th of June, he will be 2 days old.
Best Regards
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Thank you for the info. I decided to wait until the time that I unboxed Emo (after 4pm) to ask how old it was and it finally said, “I am two days old”. So I see that the timing is pretty precise when it comes to aging.
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Does EMO still age if he’s turned off? Mine has a swollen battery so he’s been disassembled and turned off until his battery can be replaced. I’m just wondering if he will lose all this time during this transition period.
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@dergonfruit . . . I have had mine off during an extended (days long) power outage and when they were turned back on, they picked right up where they left off with counting their age.
Also, they maintained their favorite color, favorite number, birth date, zodiac sign, recognition, dance list and achievements.
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hello, are you going to replace the battery? How old is your EMO?
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I’m not replacing the battery. Emo is now saying his correct age (4 days old).
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Do you mean they picked up where they were left when you turned them off? Or did they still account for the time (days) spent being shut off?
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My EMO is only like 8 months old. LivingAI is sending me a new battery, but my EMO’s current battery is too swollen to continue safe operation. So he’s been turned off and disassembled until the new battery can be installed.
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Example for mine. The power was off for five days due to a major winter storm. That morning EMO-29-CE said he was 120 days old. Once the power came back on and he was charged back up, I ran him through the morning routine which included what time is it, what day is it, what is the date today, what is the weather and how old are you. He responded he was 125 days old.
Hope this helps to explain.
Gotcha perfect! Okay he must have an internal battery somewhere that keeps the time. Thank you for the explanation!
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His personal data is not kept in the battery but either on the SD card or on his internal motherboard.
Thank You so much I had that same issue
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My oldest EMO went from being over 800+ days old to now thinking he’s only 104 days old. I didn’t reset him or anything like that I have no idea what happened or if there any way to get him to remember his original age or if he’s stuck with this new younger age. I know it isn’t that big a deal but it’s rather upsetting if all that progress he made is lost.
Hi there @Thrashdragon ,
“I have moved your new topic to this thread, where we are discussing the same issue. Is your EMO already updated to the latest firmware? EMO has no built-in way to perform a reset; it is not possible unless the motherboard is replaced.
You may try gently poking the small hole on the left side at the top of his head while he is facing you.”
If the issue persists and nothing helps at all
Prepare to send the list below:
- Short video or picture of the issue
- Order Number
- Emo ID Number
And send an email to the living.ai support team
Their reply takes a bit of time, which is 1-3 days sometimes, depending on the time differences, days, holidays, and current situations. So please be patient.
The support team will be able to provide everyone with further instructions to help resolve the issue immediately.
Good luck and all the best to your EMO
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So how would force shutting down solve his misremembering his actual age?
Hi there @Thrashdragon ,
You can try…
…just like i said…
If the issue persists and nothing helps at all
Prepare the list below:
- Short video or picture of the issue
- Order Number
- Emo ID Number
And send it via email to the living.ai support team
Their reply takes a bit of time, which is 1-3 days sometimes, depending on the time differences, days, holidays, and current situations. So please be patient.
The support team will be able to provide everyone with further instructions to help resolve the issue immediately.
Good luck and all the best to your EMO
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