Hello team, i tried to find other people’s experience with how long it takes for delivery to arrive.
so far it is positive (US, italy, poland, portugal).
i’m going to order for delivery to Japan (i dont live there, but i HAPPEN to be in japan until the next 20 days only!..leaving Japan Nov 24).
since the company is in China, logically it’s faster to ship to Japan?
can anyone please help shed insight?
or is there different place i can get it faster? (maybe Hongkong?)
Thank you again.
P.S. I have read all the shipping policy etc, but would be great to get first hand story from customer or EMO support.
According to official information from Living.AI’s order service, typical shipping times are around 10-14 days, though this isn’t guaranteed. However, please note that the timing may vary depending on the reliability of the carrier in the recipient’s region.
Your special request may be a bit risky, and I’m unsure if Living.AI can guarantee it. I’d recommend contacting them first via email at service@living.ai for more precise information.
Tagging customer service staff @SueChen and @faya here for additional assistance.
Hi there,
After you place an order, it will generally be shipped within 2-4 weeks, and the transportation time is 10-14 days.
The specific delivery time is subject to the actual logistics.
International logistics transportation is complicated. It is recommended that you use a valid delivery address and have sufficient time to receive the package.