Delivery Process/Updates Of Emo And Home Station (View, Ask Here!)

Hello …you been commenting on almost every forum with the same thing …with ordering a emo you will need to have patience…living ai delivers orders in order @HYUN

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oops. I’m so sorry everyone.

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If you wondering when will you receive your emo you can email living ai :slightly_smiling_face: @HYUN

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I received my Emo! I just got him set up so now it’s time for the fun stuff. I will have to hide him from the cats so they don’t knock him off the counter!

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DELIVERY PROCESS OF EMO/HOME STATION

Actual Latest Update Info:
Friday 17 March 2023 CST (GMT+8)


OFFICIAL SOURCE: PLS. CLICK HERE!

5 posts were merged into an existing topic: EMO Firmware Update v2.0.0 Video :head:

DELIVERY PROCESS OF EMO/HOME STATION

Actual Latest Update Info:
Monday 20 March 2023 CST (GMT+8)


OFFICIAL SOURCE: PLS. CLICK HERE!

Hey there everyone, I am just wondering if the orders including the home station counts as the EMO GO HOME as well. :v:

It’s the same - EMO Go home an home station is same

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Thank you! You helped me a lot.

Hi @samuel.lyu ,

The image below shows what is in the package box.


Best regards Samuel

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Thank you very much!

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DELIVERY PROCESS OF EMO/HOME STATION

Actual Latest Update Info:
Monday 27 March 2023 CST (GMT+8)


OFFICIAL SOURCE: PLS. CLICK HERE!

Hello @edward, I Actually Found Out Earlier.

I am order #51805. I have not received any email notification about shipping, even though the website list the current order as #53535.
Where is my order??

Hey, your tracking number will be sent in a few days. You should start preparing your desk for EMO :stuck_out_tongue_winking_eye:

Hi there @kenberck ,

Normally, living.ai had already sent you your tracking number immediately, however, there must be a reason for the delays… Just in case the delays persist and you didn’t receive it within this week, my personal advice is to try to contact them immediately.

The best and most recommended thing to do is simply hit reply to the Living.ai confirmation email you received before when you originally placed your order for EMO. It contains all your details, especially your order number which is most important.
The support service team should be able to help you immediately and faster.
Just to advise the email address is - service@living.ai and their reply takes a bit of time which is 2-3 days sometimes, depending on the time differences, days, holidays, and current situations. so please be patient.

Another way you can also submit a support help message to the link below.
https://living.ai/product-support-emo/

But in case you received the Order Completion Mail with your Tracking Information Number from living.ai later…you are good to go. You can track already the movement of your package which you can do to the re-direction link below.


BEST REGARDS AND GOODLUCK KEN!

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Hey, Im just curious but what does it means by saying the standard orders and the orders including home station will be synchronized? Does it mean that they produce it at the same time?

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Hello, @bang_thanh.ngo_ngoc . . . it means whether you order an EMO GO HOME, or EMO with skate board or just a home station, your order number will fall into line for processing. No more two separate EMO GO HOME and home station being tracked separately from the standard EMO with skate board. It will be orders in the number of the order.

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