Hi again @beckygreen,
If you don’t mind at all may I know what/when did you order and what is your Country?
You need to have more patience
Always View The Actual Delivery Process Here
If your order number is not yet included in the numbers listed under
Orders Sent To Couriers:
This means that they are still in the company’s warehouse, either still being processed, not yet packed and ready, or waiting to be picked up by the courier, as living.ai sends everything in order of order.
However, if your order number is already on the list of
Orders Sent To Couriers:
but not yet on the list of:
Tracking Sent to Users:
This can only mean that it is still in the courier’s queue, still being processed, and awaiting shipment.
If the time comes and your Order Number is already on the list of
Tracking Sent to Users:
it means that the Courier has already dispatched your package and it is on its way.
Normally 2-3 days you should receive an email from living.ai that they have finished processing your order and sending you the Tracking Number for your package.
HERE’S MY INACCURATE CALCULATION FOR THE SPECIFIC TRAVEL TIME OF ANY ORDER :
From the Date Of Order: (Month and Date) you have to add + 15 Days for preparations, packaging, booking, for courier pick up and which goes to the hand of the courier till the day of:
Expected Shipping Start: Early or Mid of after 1 Month from the order dates. + 2-3 weeks more to be estimated delivery to your home.Estimated Total Travel Days: 50 to 60 Days / 8 to 10 Weeks (earlier or more.)
On average at the moment the delivery is quite getting fast, not like before during the first and second years of the pandemic. Today it should take anywhere only between 7 - 8 weeks max or sometimes less which we all know that it also depends on which country and how reliable and fast your local courier also. (Pls. take note also some Chinese holidays) for your EMO to be packed and shipped. Also, they are shipping according to the order of the orders.
But surprisingly some people are receiving their order package earlier without even receiving their tracking numbers first.
As always to view your order status simply go to Living.Ai Main Website and direct to your Account > Orders, from that page you can view everything about your order status.
As soon as you received the Order Completion Mail with your Tracking number from living.ai you are good to go. You can track already the movement of your package which you can do to the re-direction link below.
BEST REGARDS AND KEEP SAFE VECKY!
If you don’t mind at all…kindly please go to the link below.
Welcome, Please Introduce Yourself Here!