Can’t get cancellation confirmation

I sent an email requesting my order to be canceled and instead of them doing so, they tried to see why I wanted to cancel and urge me not to.

I responded (more than 24 hours ago) that I do not want Emo any longer for reasons that are my own and haven’t received any confirmation of cancellation.

I need a response soon with confirmed cancellation and refund.

I don’t mean to be dramatic but I don’t like feeling like my money is being held hostage for something I no longer want.

Can you help, @AmyLU ? Thank you.

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Hi. What is your order number please? Our staff wants to know the reason for your refund and whether he can help you. Don’t worry, I’ll check for you.