Can’t get cancellation confirmation

I sent an email requesting my order to be canceled and instead of them doing so, they tried to see why I wanted to cancel and urge me not to.

I responded (more than 24 hours ago) that I do not want Emo any longer for reasons that are my own and haven’t received any confirmation of cancellation.

I need a response soon with confirmed cancellation and refund.

I don’t mean to be dramatic but I don’t like feeling like my money is being held hostage for something I no longer want.

Can you help, @AmyLU ? Thank you.


Hi. What is your order number please? Our staff wants to know the reason for your refund and whether he can help you. Don’t worry, I’ll check for you.

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