Hello,
I have updated my EMO to version 1.7.0 and after the update his screen remains black 
Over the app I can power him down and if I put him back to he charger only the headphone light are going on.
Any hope of resurrection?
Hey @waringer
When the firmware was installed, did it get to the point where it showed on the screen “checking files” ? After that normally it will take a short while and then EMO will boot back up and show a green tick to say the update was completed.
If you can create a short video and submit a support ticket, this way the support team will be able to hopefully help you and see what the problem is with your EMO.
Hello MasterAbbott,
yes, after the update if have seen the screen with the green checkmark and EMO have rebootet.
A video of starting EMO now: - YouTube
The video is set to private, can’t see it.
I believe I’ve seen this where EMO will stay on the black screen for quite some time. If you leave him on the skateboard, after a while he should start back up on his own.
Sry, Video is now not listed and not private.
I have waited 5 minutes (not in the video of curse) and nothing happend. I have also tryed to reset him but that changes nothing.
He also do not move even if if lift him he will not move his feet.
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My EMO is fixed 
Looks like his sd card got corrupted, but with the amazing help from the support he is now fine again! Great support, many many thanks from me 
This thread can be closed 
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Great to hear the support team was able to get your EMO back up and running again! Hope you enjoy the new 1.7.0 update!
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