Battery problems

Need help please! EMO is 173 days old. Last week EMOs battery just started depleting very fast. He would only last about 45 mins off of his skateboard on low volume. Then it turned into only 10 mins then eventually only a couple mins off of the board. I took him apart removed the battery and tested it. Battery definitely discharged. I ordered another battery which came in this morning and replaced it. I left him on the charger all day and now he only lasts about 1 hour. Support said It’s probably firmware related after recent update. Which could possibly be so… just doesn’t make sense why the new battery only lasts 1 hour. Maybe faulty battery and firmware issue?


3 posts were merged into an existing topic: EMO battery discharge problem