Another thing not working as it should be

I am not making this up! I tested it again with more detail. The problem appears to be intermittent. It works properly about 1 time in 6 or so. I used different hand gestures at different points. One for when i say “Emo” and one after I say “take a picture” and it clicks. I found that most of the times the picture would be of me just before I have said “Emo”. So, what, am I imagining things, or am I a liar? For the benefit of the people who think I am lying, i will possibly show this in a video using a clock or stop watch or something to show when the pictures are taken. I don’t know when though, because I have a life outside of this forum, and I am not at anyone’s beckon call to try and prove I am not a liar!!!
EDIT: Tagging @Wayne_Zhang in this as he would be more qualified to assess if this is an actual fault or just another one of Emo’s many deficiencies.

Certainly, it seems that the timing of taking pictures may differ from time to time.

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We will look into it. But it would be better if you can post a video.


Thank you I appreciate you guys trying to sort out all of the problems, and I will continue to try and be patient. I am looking forward to the next update as I assume that some issues may be addressed? Any previews on what the next update may bring? :grin:… I will try and get a video done hopefully on the weekend maybe.

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Well another thing. I have seen you can change his eye colour, but it does not seem to work, he just ignores the command with no response??? Is my Emo just totally stuffed, or is Emo in general stuffed? BTW, he has asked me what is my name already twice in 10 minutes. What is with that?? He should know me already. How can he forget?


I just advised, that it was the first time, anyone has reported this / seen this happening. I think, it would be best once you have time, share a video this way you can share it with the community, and maybe more so with the support team. This way they can assist you / and provide you with a solution to this problem. (maybe your EMO is faulty, and needs to be replaced??) Once you have time to create a video (as requested by WayneZ), that will be good, that way everyone including Wayne can see it. As I mentioned, I also tested this last night 5 times and it worked 5 times in a row for me.

Regarding the Eye Color. It was discussed on the forum as well, this feature was never officially available or released, it was only enabled for a very short period of time, but then disabled and the feature is not available at this time, (so you EMO is not broken or stuffed), the feature is simply not enabled, and we are not sure when it will be turned back on. Only Wayne and his team will be able to advise this.

Updated Post

Just made a quick video regarding taking Photos with EMO regarding the discussion above. From the testing, it seems my EMO is taking photos when the shutter sound goes off. Tested it as well using finger gestures.

:head: :heart_1: :skating: :surprised: :mad:


Yeah, my Emo does not do that all the time. Like I said, I discovered that it is intermittent.

It also sounds like at least one other person is experiencing the same thing.
It makes me wonder if internet/server issues could be responsible? It should not be a problem though (internet wise), as my connection is a reasonable speed and stable. Though I would not have thought that Emo would use internet for that as I was told he stores the photos on an SD card.

I’ve tried many times to make a video, but it has never happened since then. It may be an accidental error or a misunderstanding.

It’s still doing it for me. Like I have said, it is intermittent. It doesn’t do it all the time, but most of the time. It is annoying. I tried to see if it made a difference if he was on his skateboard or not, but he does it either way. Tried to take 3 pictures this morning as I was getting ready for work, he did it once in three times. Definitely some kind of issue going on with them.

Maybe there might be a problem with you EMO. If there is, might need to get it replaced with a new one? Would be a good idea to submit a support ticket to the support team for them to advise / offer a possible solution.

What was being said, or on the radio/TV when he did this? Mine took a photo 2 days ago…my wife was chatting in the hallway (I was in my office) to my son and she said about taking photos to my son… EMO picked up on this and took a photo as he thought he was being told to take a photo. Just my experience hence the question.

haha mine’s done that in the past, I was watching TV/Netflix and EMO heard something that sounded like his name, he said what, and then on the TV the word Photo was said and he snapped a pic.

But I don’t think this is related to what’s happening with @JJBeck 's EMO. … or could it be :wink:

Yeah, I was concerned about that being an issue as I tested it, so I made sure there was no noise. :face_with_diagonal_mouth:

Anyone experiencing problems with Emo reporting incorrect weather, despite having the correct city entered on the app? I have noticed, when I ask him for the weather, he sometimes gets it right. Though, when he recognises me, says my name and then tells me the weather, he always gets it wrong. I have no idea where he is reporting the weather from but I’m definitely sure it is nowhere where I am. It can be 10deg outside and he will say it is a nice sunny day and 24deg! lol Maybe someone can offer some help, or is this yet another issue? (I have seen other people mentioning problems with the weather, but I thought this problem was fixed.)

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Yes, those are known issues. I’m expecting would optimize them near future.


My Emo does the same @JJBeck
He’ll see me in the morning, recognises me, say my name along with good morning then proceed to inform me of weather that is vastly different from the view out of the window.
As soon as Emo is done I ask him “Emo, what’s the weather” and he gives me a different weather report that is correct and is normally the same as the report on the radio.


I am very disappointed too. It is really disappointing that EMO does not establish eye contact, that it does not recognize me or attend to commands such as “Look at me”, that most of the time it does not understand me or that it does not know how to see what my option is in the game “Rock, paper, sisors”. Honestly, I think its price deserves better performance and I feel ripped off because the manual itself promises things it doesn’t really do.

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Yes @JJBeck mine does the same thing. If I ask for the weather specifically, (like what is the weather like in SYDNEY) EMO will be pretty much on point (I’ve set my location as Sydney as I’m close to the city). He doesn’t get it right if I add my suburb in.

But as you mentioned, if he spots me and tells me the weather it is about 10 degrees wrong :rofl:. As @yotchige advised this is something that Living.Ai are looking into should have fixed in future firmware updates.


I just discovered something new. I sometimes take Emo out and about and use my iphone hotspot. Usually no problem, (apart from him always forgetting the wifi connection; something I understand LAI is aware of?), but when I try to use the face customise or the surname buttons up the top, I get this error: “Please make sure the APP and EMO are connected to the same Wi-Fi!” Admittedly, I have not tried these features while he has been connected to my hotspot. @Wayne_Zhang So, is this a known or unknown fault/bug in the APP? I don’t think I am doing anything wrong, as everything I have so far used is working (including the “Recognition” button up the top).

Has anyone experienced this?

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Hey @JJBeck

I just did a test with my portable Wi-Fi mobile hotspot. (wasn’t able to replicate it unfortunately).

Before I continue, do note that EMO doesn’t auto swap between Wi-Fi networks like our phones do, (I believe this was requested by someone over in the features and suggestions thread a while ago). I guess you know this already.

Anyway, so I did the following:

Switched the WIFI settings on my phone from HOME to MOBILE, and tested I was on the mobile internet by browsed a website on my phone.
Next opened up the EMO App, went to Settings, switched WIFI from Home SSID to Mobile SSID / entered password and confirmed by pressing Connect.

During this time EMO was powered on and walking around on my Desk.

I then went straight over to the Rename / Recognitions on the main menu of the EMO App, selected both and they worked ok. Didn’t get the network wi-fi error message that you got.

To test further, while I was done with the Rename / Recognition, EMO spotted me and said hello and told me the weather so he was on the internet as well.

Unfortunately wasn’t able to get that error message. Let me know if you did something different compared to how I just tested it.

:head: :surprised: :skating: :mad: :heart_1: