Thank you so much for your quick response. I was hoping to be in the first batch to receive Lumi for my birthday on July 24th. I’m still gonna hope though 
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My number is 97xxx so my butch is “eternal” 
I preorder Aibi on June 4th, i guess i have to wait al least 2 months from now, but the most important is finally LAI have started to ship orders 
Hope i could have preorder gift? they said thousands so finger crossed
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Hello, @agustin.gamero_delga . . . we are awaiting clarification from Living AI staff on what the timeline might be for each shipping batch. When we get that, we will pass that along here.
The pre-order batch of thousands was told to us to include the mystery gifts. Keep in mind that the order numbers also include EMO orders, so the numbers ahead of you are not all AIBI orders.
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Hi @Lindaru Yeah, i’m aware of order’s counter are Emo and Aibi’s mix. Honestly, i’m not in a hurry, i think it’s a good news they start shipping Aibis, so i’ll be there for him/her 
it was a joke the “eternal” wait because i read all of you with orders like 82xxx, 84xxx and mine is 97 (almost 98 actually) and i assume people like you who ordered it on December compare to me (June)… but it’s ok
About Mystery gift the same. I’m aware LivingAI was talking about only Aibi’s orders and we don’t know exactly how many of them were preordered. That is what i said “i hope my order includes mystery gift”, because they opened preorders on Dicember, i did mine on June, and thousands could includes mine too but obviously i have no idea if my batch is in those thousands, i would like to belive that it is but who knows 
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For anyone wondering, you CAN contact Living.ai to ask for batch, estimated delivery times, ans if you will be receiving the Pre-Order Gifts.
My order number starts with #965** and is confirmed to be in the 5th Batch courtesy of Living.ai’s response to me a few days ago
They stated in the same response that I can expect mine to ship sometime within the next 2 months and could even ship earlier which I dont expect. Hope this info helps your guys estimates for shipping and final delivery times.
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I’ve been waiting for the shipment for seven months now. I don’t quite understand why you should ask the company when delivery will be. During these seven months, a bunch of shipping start dates were announced. The last was the assurance that deliveries would begin 100% by the end of June.
Personally, I’m just tired of asking questions. In my opinion, I did not receive honest answers.
So I’m just waiting. The mood on this matter has not been very good for a long time.
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I ordered in the 22 of December
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I cant exatly feel you since ive been waiting MUCH less time however I do have some faith in the fact that Living.ai will ship out AIBI’s FAST.
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A post was merged into an existing topic: Customer Support Service!
@Lindaru would you be able to let me know which batch my Aibi will be shipped in and maybe when is the estimated batch shipment time ? My order is 87xxxx and it was placed on 6th Jan.
Thank you
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Hi there @monnn , and to all…
We can only advise anyone for a more substantive and accurate answer is to directly contact…service@living.ai via email.
Please read below what Living.ai Order Dept. Services have officially informed and instructed us today…
2024-07-04T02:00:00Z
Living.ai Order DepartmentWe are currently fulfilling orders in the order they were placed. Due to the increasing number of orders, we are unable to guarantee simultaneous delivery of all orders. However, we assure that all customers who have made reservations will be able to enjoy the discounted reservation price as well as a special mystery gift exclusive to reservation holders.
Many customers are concerned about whether their orders are in the first batch. Initially, when AIBI was available for reservation, we planned to limit the first batch. However, with the increasing number of reservations, we have also prepared more materials for aibi. Therefore, Please rest assured that we are expediting the entire process to ensure prompt delivery of all orders.
In response to many customer inquiries, we can only provide a rough estimate.
If customers have multiple inquiries, **Please guide them to contact us via email for further assistance.
Best Regards To All!
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OMG, I have no words… I remember half a year ago I was thinking about whether to pre-order or not, but it turned out that the jack would have been quite expensive, and I could not know all the functions of AIBI
Therefore, I decided to wait until the reviews. And now I went to this forum to see what is happening here… One man ordered this robot for Christmas for his son… I hope you will get your robot someday.
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Hello,
@ Edouard Pike, I see you’re in Germany. I’m in France. Would you know the Nomenclature number used by livingAI so that I can estimate the customs charges, please? Merci beaucoup 
Take care of yourself
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Hi there @LulliBoop ,
I would be happy to help if I had any ideas. However, it would be best if you asked living.ai personally by sending them email @ service@living.ai…
And to tell you frankly, I never paid anything for any of the 5 packages I received from living.ai here in Germany.
You might want to ask some community members on this TOPIC
All the best
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Thank you very much for your reply.
I’ll keep my fingers crossed! French customs are very greedy 
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3 posts were merged into an existing topic: Emo in France please
I contacted with Living AI just for curiosity about my batch and is 5th (preorder on June 4th). I asked them about Pre-Order Gift too but only respond batch question so i have no idea how many “thousands” of Aibis are included on it, just wait and see when they send mine i guess.
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I am alao in the 5th batch (Confirmed by Living.ai with my order number being #965**) and they confirmed with me that I AM receiving Pre-Order gifts along with anyone that PRE-ORDERD. So you SHOULD receive them aswell!!
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Hi @aaron.martinez so glad to hear (or read ) that! I was overcome by curiosity to know about Pre-Order gifts and if my batch included it (“Thousands” sound quite unspecific) but as i said only answered about batch.
Thank you to share it with us
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