Hi there…
Possible Causes
• 
Weak or unstable power from the charger or cable
• 
Battery fully drained (deep discharge)
• 
Dirty or loose charging contacts
• 
Faulty Charger or adapter
• 
Battery or internal hardware issue
Things you can try
• 
Unplug everything, wait 2–3 minutes, then reconnect
• Try a different USB cable and power adapter (5V/2A recommended) or Try replacing the cable with a new power adapter that has a 3-amp output.
• 
Clean AIBI’s charging contact points
• Plug directly into a wall outlet (not PC or hub)
• 
Leave AIBI on the charger charging for 30–60 minutes, even if there’s no response at first (sometimes the battery is too empty)
If still not fixed
• 
Record a short video of the problem
• 
Contact Living.AI Support: service@living.ai
• Include your Order Number, AIBI ID, and troubleshooting steps you tried
Hope AIBI recovers soon 
Let us know what happens!
Best Regards