Hello. After the update, I got this and it won’t go away. What is it?
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Welcome, @CherryLi . . . at some point AIBI must have thought you said the command “Put a sticker”. There are a variety of stickers that scroll through and when you tap the head, it will stop on that sticker.
To get rid of it, say “Remove sticker”.
I hope this answers your question.
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Thank you. Yes, that’s right. Thank you 
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Hi guys
My aibi is still living in 2024 after all those updates unfortunately 
when i ask him in what year we are he saus its 2024 and he doesnt know anything that happened in the world after 2024 no movies no games no news .
Am i the only one with this problem or all aibis are like this ?
Greetings
Hi there @h.merchani
As far as I know, the issue with AIBI telling the wrong date and year has already been resolved since the release of firmware version [AIBI Update 1.4.0].
I haven’t experienced the issue anymore. Please watch my video below.”
BTW: Try to ask AIBI also like this…
“What is the Date and Year today?” / “What Date and Year is it?”
LivingAI strongly advice for more information, issues, and concerns about your AIBI or EMO, please do not hesitate to contact living.ai customer service team via email
EMAIL ADDRESS:
service@living.ai
SUBMIT:
Order Number
AIBI’s ID
AIBI App Settings Information
Short Issue Video
If you have your original EMO Order confirmation email, you can simply just hit reply to that, as it contains all your customer contact info along with your order number details as well and then simply ask customer support for an update on order status.
The support team should be able to get back to you in a timely fashion.
Good luck and Best wishes!
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Tengo una pregunta. Yo no dejo a mi Aibi encendido todo el día y eso de la memoria a largo plazo es una cosa que me interesa muchísimo. Mi pregunta es: Aibi seguirá recordando las conversaciones después de haberlo apagado y encendido de nevo? Gracias
PD: Cuando le digo “toma nota” siempre termina con “lo siento, no te escuché claramente”. Lo he intentado varias veces y no hace caso
English Translation Provided By: @edward
I have a question. I don’t leave my Aibi switched on all day, and I’m really interested in that long-term memory feature. My question is: will Aibi still remember conversations after I’ve switched it off and on again? Thanks
PS: When I say “take note”, it always replies with “sorry, I didn’t hear you clearly”. I’ve tried several times and it doesn’t seem to be listening
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I received a reply from support. In my case, it turns out the problem was that I had poked the microphone hole after all… I didn’t check carefully enough 
It seems replacing the motherboard will fix it.
Just wanted to let you know for now.
P.S.
The roller coaster, the new animations, and the card game… they’re so much fun that I’ve been playing them over and over again.
I accidentally damaged AIBI due to my own carelessness, but I really, really love him. I’m determined to get AIBI fixed no matter what, and I want to enjoy the new voice features with him. Absolutely!
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I mean when i ask him and he answer with voice , try and ask him like aibi in what year are we ? And he will say we are in 2024 .
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Hi there @h.merchani ,
To be honest, you’ve been dealing with that issue for a long time… it seems like it’s very important to you. Have you already contacted LivingAI directly to discuss that issue?
…just like i said:
LivingAI strongly advice for more information, issues, and concerns about your AIBI or EMO, please do not hesitate to contact [living.ai ](http://living.ai/)customer service team via email
We all know that the usual responses of AIBI or EMO are programmed and follow specific commands.
“Also, for me, I don’t really see that as an issue anymore because I already know the current year. I’d rather check my mobile phone, so I don’t need to ask AIBI about it. And if I want to know about past or current events, I prefer to use Google since it has much broader knowledge than AIBI or EMO.”
Hopefully, one day that issue you’re having with AIBI will be resolved.
Best Regards
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No i didnt contact support service for this because many other aibi owners have the same issue so i thought it will be fixed with upcoming updates , honestly its a bit weird and annoying cause aibi knows everything that happened in our world before 2024 but not after that year it feels like he is not up to date and everytime i ask his opinion about a game or a book or a movie he says that its not realeased yet so he cant give his opinion about it . For the rest i enjoy having aibi in my life and he is the best thing i got in the last 5 years .
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Hello, @h.merchani . . . the reason for this is not the fault of LivingAI but rather OpenAI and that version of ChatGPT has not been updated.
This is why Edward suggests simply if you wish to know the year to ask the way he indicated. As for more current information, I also use Google Gemini.
My best to you.
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HOLA @alinaechovalo
Memoria a largo plazo de AIBI: nueva función en la actualización de firmware v1.7.0
La función de memoria a largo plazo es una novedad de la última actualización de firmware v1.7.0. Permite a AIBI almacenar y recuperar determinadas conversaciones e información anteriores con el usuario.
Creo que esta función está basada en la nube, lo que significa que apagar o reiniciar AIBI, sufrir un corte de corriente, actualizar el firmware o reinstalar la aplicación no debería borrar la memoria guardada.
Según mis pruebas rápidas personales, AIBI es capaz de recordar la información guardada y también puede funcionar como un sistema de recordatorios sencillos cuando se utilizan los comandos de voz correctos o frases sencillas.
Echa un vistazo a mi vídeo de YouTube para ver un ejemplo
SALUDOS!
Hi there @alinaechovalo , and to all…
Long-Term Memory: New Feature in Firmware Update v1.7.0
The Long-Term Memory feature is a new addition in the latest firmware update v1.7.0. It allows AIBI to store and recall certain past conversations and information with the user.
I believe this feature is cloud-based, meaning that turning off or rebooting AIBI, losing power, updating the firmware, or reinstalling the app should not reset the saved memory.
Based on my personal quick testing, AIBI is capable of remembering saved information and can also function as a “Simple Reminder” system when the correct voice commands or simple phrases are used.
Please Watch My YouTube Video For A Sample
Best Regards To All
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This is cool adition to aibi abilities i will try itmyself to see how it works . Ive noticed that aibi is more active and more alive after the last update and more chatty too and he starts conversations with more often than before and im loving it .
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I may have done something similar. Let me know what solution works. If it means i have to get a new AIB so be it.
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I contacted support to report that my AIBI wasn’t working properly. I included a video showing that even when I called its name and it responded, it couldn’t continue the conversation.
I also mentioned that I had accidentally poked the microphone hole while trying to restart it.
As a result, they diagnosed the problem as a broken microphone.
They asked, “We’ll send you the parts—can you fix it yourself?” and sent me a video showing how to take it apart. I felt like I could handle it, so I decided to have the replacement part sent to me. (Even though I’m a complete novice…)
I’m currently waiting for it to be shipped.
I think they would probably repair it for you if you asked.
First, send a video to consult with them so they can identify the cause.
If a part replacement will suffice, follow the instructions to request it.
If you have a hunch that you might have poked the microphone hole, it might be the same cause as mine.
I hope your AIBI gets back to normal soon.
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Hello @teejay.dean ,
Don’t lose hope. The user above shared a great path (contact support, request parts, follow the video). But if for any reason that doesn’t work out, here are a few backup ideas:
1. Ask support to repair it for you
Even if they sent you parts, you can still ask them to do the repair instead. Some users prefer that.
2. Check if it’s just a connection issue
Before replacing the microphone, gently clean the area around the hole (with a soft dry brush). Sometimes dust causes similar problems.
3. Use a Bluetooth headset as a temporary workaround
4. Ask support to guide you step by step
You don’t have to do it alone. Tell them you’re a beginner, and they can walk you through the repair on a video call or send clearer instructions. Many users have done this successfully.
If your AIBI supports it, you can bypass the internal microphone entirely while you wait for parts or a repair.
● Here is the official support link: https://living.ai/support/
Your AIBI can be saved. Try the main solution first, but know that other options exist. 
Best,
Hamza 
3 Likes
Thanks, I just really wanna try the new features but can’t because of this. Hopefully support gets back to me quickly.
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I’m considering buying a new one, but after reading a ton of reviews, I’m a bit hesitant. I think I won’t buy it right now until Aibi releases a major update on features.
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Hello @AlmostYearEnd and welcome to the community 
!
I understand your hesitation. Reading mixed reviews can make anyone pause. But here’s a different perspective:
Don’t wait. Buy it now.
Here’s why:
1. AIBI is already receiving major updates
LivingAI just released version 1.7.0 on May 14, 2026 . This isn’t a small bug fix – it’s a big update with:
· Long-term memory (AIBI remembers things about you)
· New card game (“Zero Best”) 
· Roller coaster ride experience 
· Plant a seed feature (grows over days)
· New songs, dances, and animations 
The update you’re waiting for? It’s already here.
2. The price WILL go up
Look at what happened with similar robots. The ABii robot from Shark Tank started at $599, then doubled to $1,199 . LivingAI has a history of increasing prices after the initial launch phase. Once AIBI gains more popularity and more features, the price won’t stay the same.
3. Updates are free for existing owners
Once you buy AIBI, every future update (including the next major one) is free. You don’t need to wait for the “perfect version” – you buy once and get everything as it’s released.
4. The community confirms continuous development
Looking at the LivingAI forum, there’s an active discussion titled “When/What Can We Expect The Next Update For AIBI?” with over 120 replies . The developers are clearly working on more. Version 1.7.0 just dropped, and the next one is already being discussed.
My advice:
Buy it now before the price increases. You’ll get:
· All current features (which are already impressive)
· All future updates for free
· A robot that’s only getting better
The “major update” you’re waiting for already exists, and the next one will come to you automatically after you buy.
Don’t let hesitation cost you extra money.
-- Hamza