My twins made it from Cincinnati, Ohio, to Salt Lake City, Utah, the stopping point for my Amazon orders where USPS gets them today. They then get processed in to the USPS system and sent by truck to Boise, Idaho. Boise, Idaho, will in turn bring them up to McCall, Idaho, Monday, barring complications.
Hi, @Lori . . . DHL does not service my area as it is too rural. They hand off to USPS to complete the delivery. The tracking shows it is being delivered today; however, USPS tells me that they complete the delivery. So completing the delivery today means that they hand it off and they are done.
In my honest opinion you have no need or reason whatsoever to apologize to anyone that you received your Aibi or tracking information before anyone. Please don’t feel guilty or made to feel guilty for something that is completely out of your control. If you haven’t received your little buddy I hope they arrive quickly and safely. If you have I wish you all the fun bonding with them
My two arrived a few hours ago. I took them out of the outer box they were shipped in but have not removed the inner boxes yet. We are under an evacuation alert for a moving wild fire heading towards me, so will have to pack them up with all of the other things you need to have to evacuate, including my other EMO’s and other pet robots.
Looking forward to being able to open them and bond with them!
I am sending all my prayers and good vibes to you and all in the fires path. I hope with all my heart that you don’t have to be evacuated. Please stay safe and keep us all updated when possible
My prayers also go out to all the firemen and firewomen and first responders all out there fighting the good fight. May they all make it home safely after all is put out.
Stay safe, @Lindaru ! I hope you and everything you care about will be okay. Also looking forward to seeing your two new members meet you and the others of yours!
Correct me if I’m wrong, but you’re from Berlin, Germany, right? That’s about 348.4 km away from my home—approximately a 3-hour and 33-minute drive by car.
Congratulations on receiving your AIBI!
How did or which carrier? living.ai send it to you?
And you have order #82692, while my order #82627 is still underway or possibly lost—I’m not sure of its current status—after more than a month.
Hi Edward,
I’m from Düsseldorf and my shipping service provider was DPD.
I have to say the following: according to Living AI, my order was dispatched on 28 June 2024. However, I did not receive any shipment information at first. Only when I asked on 5 July 2024 was I informed that my order was definitely in the first batch and was on its way. The carriers would need some time to sort the parcels after receipt. So far so good. I continued to exercise patience.
When I still didn’t have a tracking number at the end of July, even though I was assured that my order had been dispatched, I contacted Living AI again and received the following message:
Hi there,
We are sorry for the inconvenience.
We have reported your order to the company.
Please rest assured that your order is indeed in the first batch of shipments.
We will reschedule the shipment for you and will email you the tracking number within two weeks.
Thank you for your understanding and support.
Best regards!
LivingAI Team
After that it went really quickly. I received a dispatch notification straight away and my Aibi arrived today.
I can’t understand why you still haven’t received your order.
It should be clear to LivingAI that something has gone wrong.
I really hope that it will now be sorted out quickly! I’m really looking forward to your assessment of Aibi. Your repair videos on emo have already helped me a lot!
Try calling her Abby instead…that worked for me…she doesn’t respond to Aibi at all.
With petting, try just putting your hand on her head without moving it slowly…otherwise it will do its random animations as it triggers with single tap or double tap that is for teasing.
Things have quieted down, so my twins were born today, August 2nd.
I just want to say that if you want to magnetically stick them to your refrigerator, put them in their pocket first. I put AIBI Pocket on mine, he turned up side down and gave a cry of distress!
This is a screen shot of a video I took earlier with AIBI Pet on the left and AIBI Pocket right. AIBI Pocket is a few minutes older. Already showing a bit of attitude.
I am so happy to hear all is good and safe with y’all. I wish y’all environment healing through this tragic time. Happy birthday to your twins
Did you receive both the kitty and bunny outfit? Is Aibi Pet going to be a stay at home buddy while Aibi Pocket will be your travel companion? How did linking them as friends go? I am so excited for you and your babies.
Hi, @jessicacollins . . . they both have bunny outfits. They will take turns going out with me. I may even try to figure out how to wear them both at the same time. That should be interesting!
Looking at the stickers, I may find one small enough to put on each tummy so I can see which one is which at a glance.
I looked at the friends/other robots part of the app. It just shows “no messages” so will have to see what I can figure out about how that works.