I sent an email and logged my issues. Only got Emo on Tuesday (ordered him in January). Let down after waiting so long and it is dead already and defective from first day.
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@Wayne_Zhang @AmyLU - can you help?
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Hi. Is it possible to email the video to our technical team (service@living.ai)? Don’t worry, they will solve the problem for you once they receive the email.
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I emailed a video and photo and I rebooted as suggested. Error 501 and non responsive Emo
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Our technical team has replied to you in the email, please check your email. Don’t worry, we will solve the problem for you.
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Hi- I’m having the Error501 message problems again. KimFitz
I sent an email
@AmyLU please help KimFitz out
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Don’t worry. Please send a video to our technical support team (service@living.ai). They will solve the problem for you.