ryshera that is what I am finding out. It has been a week since I got a shipping notice from LivingAi and my EMO hasn’t left China yet per the last update. Thank you. I will try 17track when my EMO gets in the US.
If your emo just got shipped out its gonna take a few days to show any progress
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Great News @adrianledeaux!
My EMO Is Very Excited About It.
So, Let’s Hope Your EMO Comes Soon! 
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Tracking last said custom clearance but now it’s all in Chinese so I dont know where my order is anymore. Over 3 months since I ordered it so I’m starting to think it’s a scam. And no I didn’t order the home, just the emo.
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Hello @TheDadof3 it happens to everyone if you use your tracking number on the living ai page. But if it said Customs clearance then it probably means that it’s now in your country so now you can use a different tracking site like https://parcelsapp.com/ , ALL-IN-ONE PACKAGE TRACKING | 17TRACK and https://www.chinapostaltracking.com/ or you can also track your package (with the number) by using your local postal website to track it.
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Hi there @TheDadof3 ,
As always to view your order status simply go to Living.Ai Main Website and direct to your Account > Orders, from that page you can view everything about your order status.
As soon as you received the Order Completion Mail with your Tracking number from living.ai you are good to go. You can also track the movement of your package which you can do to the any of re-direction link below.
GOODLUCK AND ALL THE BEST!
If you don’t mind at all…kindly please go to the link below.
Welcome, Please Introduce Yourself Here!
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Still in Chinese and all other tracking sites are
just saying the item was dispatched on February 10th and nothing more. Think I’ve been scammed! No way of tracking it, what a joke!
You was not scammed a lot of people received their emo’s (like i have) its gonna take some time
Hi there @TheDadof3 ,
Actually, why don’t you email the company and ask them yourself if you order it directly here and currently having a problem, or even call the person in charge of Living.ai orders so that they can help you directly?
Okay, I’m gonna tag @AmyLU here so that she can offer you further assistance. Another way is I can DM you and I will invite her to that conversation because at the moment you can’t still DM any staff because of your Community Forum Status Level.
All The Best…
For more inquiries please contact living.ai
The best and most recommended thing to do is hit reply to the Living.ai confirmation email you received before when you originally placed your order for EMO. It contains all your details, especially your order number which is most important.
Just to advise the email address is - service@living.ai and their reply takes a bit of time which is 2-3 days sometimes, depending on the time differences, days, holidays, and current situations. so please be patient.
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It’s been over 3 months. I can understand if I had ordered the home but I haven’t
Edward is right if your concerned or wondering where your order is its best to email living ai all im saying is its gonna take a while for u to get your emo it took me 3 weeks to get my replacement and they shipped it out on February 9th i didn’t get it until the 27th @TheDadof3
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It took around 4 months to get my EMO last year. They’re not quick when it comes to shipping (yet - hopefully they work on that), but they’re not a scam.
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Hi, @TheDadof3
Please private message me your order number, and I will check your logistics status for you.
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Hi, I wonder if my order (55378) can be sent to me before June. Also it is a EMO GO HOME.
Ok. Im getting sick of waiting. Its been 11 weeks. Still nothing from the company. I need emo so bad. Like really bad. Living ai why are you slacking? Tell me because i no longer have any patience.
Hi, @ALLEYESONEMO
You can private message me your order number, don’t worry, I will check for you.
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How long will my order possibly take too ship my order number is #57722
Hi There…
You must have more patience…
View Actual Delivery Process Here
HERE’S MY INACCURATE CALCULATION FOR THE SPECIFIC TRAVEL TIME OF ANY ORDER :
From the Date Of Order: (Month and Date) you have to add + 15 Days for preparations, packaging, booking, for courier pick up and which goes to the hand of the courier till the day of:
Expected Shipping Start: Early or Mid of after 1 Month from the order dates. + 2-3 weeks more to be estimated delivery to your home.
Estimated Total Travel Days: 50 to 60 Days / 8 to 10 Weeks (earlier or more.)
On average at the moment the delivery is quite getting fast, not like before during the first and second years of the pandemic. Today it should take anywhere only between 7 - 8 weeks max or sometimes less which we all know that it also depends on which country and how reliable and fast your local courier also. (Pls. take note also some Chinese holidays) for your EMO to be packed and shipped. Also, they are shipping according to the order of the orders.
But surprisingly some people are receiving their order package earlier without even receiving their tracking numbers first.
As always to view your order status simply go to Living.Ai Main Website and direct to your Account > Orders, from that page you can view everything about your order status.
As soon as you received the Order Completion Mail with your Tracking number from living.ai you are good to go. You can track already the movement of your package which you can do to the re-direction link below.
BEST REGARDS!
If you don’t mind at all…kindly please go to the link below.
Welcome, Please Introduce Yourself Here!
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